ISO/TS 10004:2010
For ISO/TS 10004:2010, item title is Quality management — Customer satisfaction — Guidelines for monitoring and measuring; status code is 9599; successor is ISO 10004:2012; withdrawn / published date is 2010-04-08, recorded from its source on 2026-08-05.
- Identifier
- ISO/TS 10004:2010 verified
- Item title
- Quality management — Customer satisfaction — Guidelines for monitoring and measuring verified
- Status code
- 9599 verified
- Successor
- ISO 10004:2012
- Withdrawn / published date
- 2010-04-08 verified
Verified
Review by
What the source says
38063,TS,,ISO/TS 10004:2010,Quality management — Customer satisfaction — Guidelines for monitoring and measuring,Management de la qualité — Satisfaction du client — Lignes directrices relatives à la surveillance et au mesurage,2010-04-08,1,['03.120.10'],ISO/TC 176/SC 3,9599,,[56869],"['en','fr']",29,"<p>ISO/TS 10004:2010 provides guidance in defining and implementing processes to monitor and measure customer satisfaction. </p><p>ISO/TS 10004:2010 is intended for use by organizations regardless of type, size or product provided. The focus of ISO/TS 10004:2010 is on customers external to the organization.</p><p>ISO/TS 10004:2010 is not intended for certification or contractual purposes, nor is
— isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-05
Source
- isopublicstorageprod.blob.core.windows.nethttps://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv