Reference Source

ISO/TS 10004:2010

What is the item title for ISO/TS 10004:2010?

For ISO/TS 10004:2010, item title is Quality management — Customer satisfaction — Guidelines for monitoring and measuring; replacement named by the register is ISO 10004:2012; publication date is 2010-04-08, verified against its source on 2026-11-03.

38063,TS,,ISO/TS 10004:2010,Quality management — Customer satisfaction — Guidelines for monitoring and measuring,Management de la qualité — Satisfaction du client — Lignes directrices relatives à la surveillance et au mesurage,2010-04-08,1,['03.120.10'],ISO/TC 176/SC 3,9599,,[56869],"['en','fr']",29

— isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-05

Identifier
ISO/TS 10004:2010 verified
Item title
Quality management — Customer satisfaction — Guidelines for monitoring and measuring verified
Replacement named by the register
ISO 10004:2012 verified
Publication date
2010-04-08 verified
Sourceisopublicstorageprod.blob.core.windows.net
Verified
Review by
DatasetWithdrawn and superseded ISO standards

Where each value comes from

The value above is stated away from the sentence quoted with the answer, so the passage that states it is shown here too.

Replacement named by the register

56869,IS,,ISO 10004:2012,Quality management — Customer satisfaction — Guidelines for monitoring and measuring,Management de la qualité — Satisfaction du client — Lignes directrices relatives à la surveillance et au mesurage,2012-09-14,1,['03.120.10'],ISO/TC 176/SC 3

— all from isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-05

Source

Last verified against source: . Due for re-check by . This page as Markdown · OKF bundle · full dataset as JSON.