ISO/IEC TR 20000-4:2010
For ISO/IEC TR 20000-4:2010, item title is Information technology — Service management — Part 4: Process reference model; status code is 9599; successor is ISO/IEC CD 20000-4 | ISO/IEC PWI TR 20000-4; withdrawn / published date is 2010-11-25, recorded from its source on 2026-08-05.
- Identifier
- ISO/IEC TR 20000-4:2010 verified
- Item title
- Information technology — Service management — Part 4: Process reference model verified
- Status code
- 9599 verified
- Successor
- ISO/IEC CD 20000-4 | ISO/IEC PWI TR 20000-4
- Withdrawn / published date
- 2010-11-25 verified
Verified
Review by
What the source says
50624,TR,,ISO/IEC TR 20000-4:2010,Information technology — Service management — Part 4: Process reference model,Technologies de l'information — Gestion des services — Partie 4: Modèle de référence de processus,2010-11-25,1,"['35.020','03.080.99']",ISO/IEC JTC 1/SC 7,9599,,"[61458,66217]",['en'],23,"<p>The purpose of ISO/IEC TR 20000-4:2010 is to facilitate the development of a process assessment model according to ISO/IEC 15504 process assessment principles. ISO/IEC 15504-1 describes the concepts and terminology used for process assessment. ISO/IEC 15504-2 describes the requirements for the conduct of an assessment and a measurement scale for assessing process capability.</p><p>The process r
— isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-05
Source
- isopublicstorageprod.blob.core.windows.nethttps://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv