ISO/IEC 20000-2:2012
For ISO/IEC 20000-2:2012, item title is Information technology — Service management — Part 2: Guidance on the application of service management systems; status code is 9599; successor is ISO/IEC 20000-2:2019; withdrawn / published date is 2012-02-14, recorded from its source on 2026-08-05.
- Identifier
- ISO/IEC 20000-2:2012 verified
- Item title
- Information technology — Service management — Part 2: Guidance on the application of service management systems verified
- Status code
- 9599 verified
- Successor
- ISO/IEC 20000-2:2019
- Withdrawn / published date
- 2012-02-14 verified
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What the source says
51987,IS,,ISO/IEC 20000-2:2012,Information technology — Service management — Part 2: Guidance on the application of service management systems,Technologies de l'information — Gestion des services — Partie 2: Guide pour l'application des systèmes de management des services,2012-02-14,2,"['35.020','03.080.99']",ISO/IEC JTC 1/SC 40,9599,[41333],[72120],"['en','fr']",85,"<p>ISO/IEC 20000-2:2012 provides guidance on the application of service management systems (SMS) based on the requirements in ISO/IEC 20000-1. </p><p>ISO/IEC 20000-2:2012 enables organizations and individuals to interpret ISO/IEC 20000-1 more accurately, and therefore to use it more effectively. The guidance includes examples an
— isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-05
Source
- isopublicstorageprod.blob.core.windows.nethttps://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv