Reference Source

ISO/IEC 20000-2:2012

What is the item title for ISO/IEC 20000-2:2012?

For ISO/IEC 20000-2:2012, item title is Information technology — Service management — Part 2: Guidance on the application of service management systems; replacement named by the register is ISO/IEC 20000-2:2019; publication date is 2012-02-14, verified against its source on 2026-11-03.

51987,IS,,ISO/IEC 20000-2:2012,Information technology — Service management — Part 2: Guidance on the application of service management systems,Technologies de l'information — Gestion des services — Partie 2: Guide pour l'application des systèmes de management des services,2012-02-14,2,"['35.020','03.080.99']",ISO/IEC JTC 1/SC 40,9599,[41333],[72120],"['en','fr']",85

— isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-05

Identifier
ISO/IEC 20000-2:2012 verified
Item title
Information technology — Service management — Part 2: Guidance on the application of service management systems verified
Replacement named by the register
ISO/IEC 20000-2:2019 verified
Publication date
2012-02-14 verified
Sourceisopublicstorageprod.blob.core.windows.net
Verified
Review by
DatasetWithdrawn and superseded ISO standards

Where each value comes from

The value above is stated away from the sentence quoted with the answer, so the passage that states it is shown here too.

Replacement named by the register

72120,IS,,ISO/IEC 20000-2:2019,Information technology — Service management — Part 2: Guidance on the application of service management systems,Technologies de l'information — Gestion des services — Partie 2: Directives relatives à l'application des systèmes de management des services,2019-08-19,3,"['35.020','03.080.99']",ISO/IEC JTC 1/SC 40

— all from isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-05

Source

Last verified against source: . Due for re-check by . This page as Markdown · OKF bundle · full dataset as JSON.