ISO 10004:2012
For ISO 10004:2012, item title is Quality management — Customer satisfaction — Guidelines for monitoring and measuring; status code is 9599; successor is ISO 10004:2018; withdrawn / published date is 2012-09-14, recorded from its source on 2026-08-04.
- Identifier
- ISO 10004:2012 verified
- Item title
- Quality management — Customer satisfaction — Guidelines for monitoring and measuring verified
- Status code
- 9599 verified
- Successor
- ISO 10004:2018
- Withdrawn / published date
- 2012-09-14 verified
Verified
Review by
What the source says
56869,IS,,ISO 10004:2012,Quality management — Customer satisfaction — Guidelines for monitoring and measuring,Management de la qualité — Satisfaction du client — Lignes directrices relatives à la surveillance et au mesurage,2012-09-14,1,['03.120.10'],ISO/TC 176/SC 3,9599,[38063],[71582],"['en','es','fr','ru']",32,"<p>ISO 10004:2012 provides guidance in defining and implementing processes to monitor and measure customer satisfaction.</p><p>ISO 10004:2012 is intended for use by organizations regar
— isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-04
Source
- isopublicstorageprod.blob.core.windows.nethttps://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv