ISO 10002:2004/Cor 1:2009

For ISO 10002:2004/Cor 1:2009, item title is Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1; status code is 9599; successor is ISO 10002:2014; withdrawn / published date is 2009-07-09, recorded from its source on 2026-08-04.

Identifier: ISO 10002:2004/Cor 1:2009 verified
Item title: Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1 verified
Status code: 9599 verified
Successor: ISO 10002:2014
Withdrawn / published date: 2009-07-09 verified

Sourceisopublicstorageprod.blob.core.windows.net

Verified2026-08-04

Review by2027-01-31

DatasetWithdrawn and superseded ISO standards

What the source says

54669,IS,Cor,ISO 10002:2004/Cor 1:2009,Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1,Management de la qualité — Satisfaction des clients — Lignes directrices pour le traitement des réclamations dans les organismes — Rectificatif technique 1,2009-07-09,1,['03.120.10'],ISO/TC 176/SC 3,9599,,[65712],"['en','ru']",1,

— isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-04

Source

isopublicstorageprod.blob.core.windows.nethttps://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv

Last verified against source: 2026-08-04. Due for re-check by 2027-01-31. This page as Markdown · OKF bundle · full dataset as JSON.