Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards

CPSC recall number

Recall number: 26-450

Recall

Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards

Product

Name of Product: Residential Elevators StrikeLock Hoistway Door Locking Device

Recall date

Recall Date: April 30, 2026

Hazard

Hazard: The elevator’s StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.

Remedy type

Remedy: Repair

What to do

Remedy: Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.

Units affected

Units: About 450

Incidents and injuries

Incidents/Injuries: None reported

Recalling firm

Distributor(s): Residential Elevators, Inc., of Crawfordville, Florida

Manufactured in

Manufactured In: United States

Sold at

Sold At: Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.

Which items are affected

Description: This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.