Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
For Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury, cpsc recall number is 26-283; product is Dupray Neat Steam Cleaners; recall date is February 26, 2026; hazard is The steam cleaner’s boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders; remedy type is Repair, verified against its source on 2026-09-01.
- CPSC recall number
- 26-283 verified
- Recall
- Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury verified
- Product
- Dupray Neat Steam Cleaners verified
- Recall date
- February 26, 2026 verified
- Hazard
- The steam cleaner’s boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders. verified
- Remedy type
- Repair verified
- What to do
- Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design. verified
- Units affected
- About 651,145 (In addition, about 96,530 were sold in Canada) verified
- Incidents and injuries
- The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage. verified
- Recalling firm
- Dupray USA LLC, of Newark, Delaware verified
- Manufactured in
- China verified
- Sold at
- Online at dupray.com and in stores and online at Home Depot, Lowe’s, Macy’s, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150. verified
- Which items are affected
- This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths. verified
What the source says
Name of Product: Dupray Neat Steam Cleaners Hazard: The steam cleaner’s boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders. Remedy: Repair Recall Date: February 26, 2026 Units: About 651,145 (In addition, about 96,530 were sold in Canada)
— cpsc.gov, retrieved 2026-09-01
Where each value comes from
This source states these in separate places, so each value is shown with the passage that states it.
CPSC recall number
Recall number: 26-283
Recall
Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
Product
Name of Product: Dupray Neat Steam Cleaners
Recall date
Recall Date: February 26, 2026
Hazard
Hazard: The steam cleaner’s boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.
Remedy type
Remedy: Repair
What to do
Remedy: Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.
Units affected
Units: About 651,145 (In addition, about 96,530 were sold in Canada)
Incidents and injuries
Incidents/Injuries: The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage.
Recalling firm
Importer(s): Dupray USA LLC, of Newark, Delaware
Manufactured in
Manufactured In: China
Sold at
Sold At: Online at dupray.com and in stores and online at Home Depot, Lowe’s, Macy’s, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150.
Which items are affected
Description: This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.
— all from cpsc.gov, retrieved 2026-09-01
Sources
- cpsc.govhttps://www.cpsc.gov/Recalls/2026/Dupray-USA-Recalls-Neat-Steam-Cleaners-Due-to-Risk-of-Burn-Hazards-or-Serious-Injury
- saferproducts.govhttps://www.saferproducts.gov/RestWebServices/Recall?RecallDateStart=2026-01-01&format=json