ISO/IEC 20000-1:2011
For ISO/IEC 20000-1:2011, item title is Information technology — Service management — Part 1: Service management system requirements; status is 9599; successor is ISO/IEC 20000-1:2018; shutdown date is 2011-04-12, recorded from its source on 2026-08-04.
- Identifier
- ISO/IEC 20000-1:2011
- Item title
- Information technology — Service management — Part 1: Service management system requirements
- Status
- 9599
- Successor
- ISO/IEC 20000-1:2018 unconfirmed
- Shutdown date
- 2011-04-12
Verified2026-08-04
Review by2027-01-31
Values marked unconfirmed are shown, but we could not tie them to the quote below: Successor. Read the quote and judge them yourself.
What the source says
51986,IS,,ISO/IEC 20000-1:2011,Information technology — Service management — Part 1: Service management system requirements,Technologies de l'information — Gestion des services — Partie 1: Exigences du système de management des services,2011-04-12,2,"['35.020','03.080.99']",ISO/IEC JTC 1/SC 40,9599,[41332],[70636],"['en','fr']",26,"<p>ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, moni
— isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-04
Source
- isopublicstorageprod.blob.core.windows.nethttps://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv