ISO 10004:2012
For ISO 10004:2012, item title is Quality management — Customer satisfaction — Guidelines for monitoring and measuring; status is 9599; successor is ISO 10004:2018; shutdown date is 2012-09-14, recorded from its source on 2026-08-04.
- Identifier
- ISO 10004:2012
- Item title
- Quality management — Customer satisfaction — Guidelines for monitoring and measuring
- Status
- 9599
- Successor
- ISO 10004:2018 unconfirmed
- Shutdown date
- 2012-09-14
Verified2026-08-04
Review by2027-01-31
Values marked unconfirmed are shown, but we could not tie them to the quote below: Successor. Read the quote and judge them yourself.
What the source says
56869,IS,,ISO 10004:2012,Quality management — Customer satisfaction — Guidelines for monitoring and measuring,Management de la qualité — Satisfaction du client — Lignes directrices relatives à la surveillance et au mesurage,2012-09-14,1,['03.120.10'],ISO/TC 176/SC 3,9599,[38063],[71582],"['en','es','fr','ru']",32,"<p>ISO 10004:2012 provides guidance in defining and implementing processes to monitor and measure customer satisfaction.</p><p>ISO 10004:2012 is intended for use by organizations regar
— isopublicstorageprod.blob.core.windows.net, retrieved 2026-08-04
Source
- isopublicstorageprod.blob.core.windows.nethttps://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv