{ "name": "State Insurance Department Complaint Index by Company", "description": "Every state insurance department publishes, for each licensed insurer and line of business, how many complaints consumers filed against that company and how much premium the company wrote in that state, together with its own summary figure comparing the two. Nobody publishes it across states. Each regulator uses its own file format, its own line-of-business names, its own schedule \u2014 and, the part that catches people out, its own arithmetic. Indiana's \"Complaint Index\" is the company's share of all complaints divided by its share of all premium written in Indiana, so 1.00 is the state average. Michigan's \"Complaint Ratio\" is complaints per $1 million of written premium, which is a different quantity on a different scale with no meaning at 1.00. Putting those two in one column without saying so would get the asset's whole point wrong. So every record here carries the complaint count and the premium alongside the state's published figure, and quotes the state's own heading for that figure. The raw counts compare across states; the summary figures do not.", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/", "licence": "unknown", "last_verified": "2026-09-14", "stale_after": "2027-08-26", "sources": [ "https://www.in.gov/idoi/files/Annuity-Complaint-Index-2025.pdf", "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025" ], "records": [ { "company_name": "Clear Spring Life & Ann Co", "jurisdiction": "Indiana", "line_of_business": "Annuity", "year": "2025", "naic_company_number": "83607", "complaint_count": "1", "premium_written": "19,771,247", "complaint_index": "45.03", "index_basis": "2025 Annuity Complaint Index", "id": "2025-annuity-indiana-clear-spring-life-ann-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-indiana-clear-spring-life-ann-co/", "source": "https://www.in.gov/idoi/files/Annuity-Complaint-Index-2025.pdf", "source_quote": "83607 Clear Spring Life & Ann Co 19,771,247 1 45.03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Delaware Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Annuity", "year": "2025", "naic_company_number": "79065", "complaint_count": "1", "premium_written": "312,958,611", "complaint_index": "2.84", "index_basis": "2025 Annuity Complaint Index", "id": "2025-annuity-indiana-delaware-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-indiana-delaware-life-ins-co/", "source": "https://www.in.gov/idoi/files/Annuity-Complaint-Index-2025.pdf", "source_quote": "79065 Delaware Life Ins Co 312,958,611 1 2.84", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Lincoln Life & Ann Co of NY", "jurisdiction": "Indiana", "line_of_business": "Annuity", "year": "2025", "naic_company_number": "62057", "complaint_count": "1", "premium_written": "235,516", "complaint_index": "DNC", "index_basis": "2025 Annuity Complaint Index", "id": "2025-annuity-indiana-lincoln-life-ann-co-of-ny", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-indiana-lincoln-life-ann-co-of-ny/", "source": "https://www.in.gov/idoi/files/Annuity-Complaint-Index-2025.pdf", "source_quote": "62057 Lincoln Life & Ann Co of NY 235,516 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Lincoln Natl Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Annuity", "year": "2025", "naic_company_number": "65676", "complaint_count": "1", "premium_written": "598,466,430", "complaint_index": "1.49", "index_basis": "2025 Annuity Complaint Index", "id": "2025-annuity-indiana-lincoln-natl-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-indiana-lincoln-natl-life-ins-co/", "source": "https://www.in.gov/idoi/files/Annuity-Complaint-Index-2025.pdf", "source_quote": "65676 Lincoln Natl Life Ins Co 598,466,430 1 1.49", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Metropolitan Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Annuity", "year": "2025", "naic_company_number": "65978", "complaint_count": "1", "premium_written": "146,809,686", "complaint_index": "6.06", "index_basis": "2025 Annuity Complaint Index", "id": "2025-annuity-indiana-metropolitan-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-indiana-metropolitan-life-ins-co/", "source": "https://www.in.gov/idoi/files/Annuity-Complaint-Index-2025.pdf", "source_quote": "65978 Metropolitan Life Ins Co 146,809,686 1 6.06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "S USA Life Ins Co Inc", "jurisdiction": "Indiana", "line_of_business": "Annuity", "year": "2025", "naic_company_number": "60183", "complaint_count": "1", "premium_written": "43,349,453", "complaint_index": "20.54", "index_basis": "2025 Annuity Complaint Index", "id": "2025-annuity-indiana-s-usa-life-ins-co-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-indiana-s-usa-life-ins-co-inc/", "source": "https://www.in.gov/idoi/files/Annuity-Complaint-Index-2025.pdf", "source_quote": "60183 S USA Life Ins Co Inc 43,349,453 1 20.54", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SILAC Ins Co", "jurisdiction": "Indiana", "line_of_business": "Annuity", "year": "2025", "naic_company_number": "62952", "complaint_count": "2", "premium_written": "47,205,260", "complaint_index": "37.72", "index_basis": "2025 Annuity Complaint Index", "id": "2025-annuity-indiana-silac-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-indiana-silac-ins-co/", "source": "https://www.in.gov/idoi/files/Annuity-Complaint-Index-2025.pdf", "source_quote": "62952 SILAC Ins Co 47,205,260 2 37.72", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "State Farm Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Annuity", "year": "2025", "naic_company_number": "69108", "complaint_count": "1", "premium_written": "7,267,253", "complaint_index": "122.50", "index_basis": "2025 Annuity Complaint Index", "id": "2025-annuity-indiana-state-farm-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-indiana-state-farm-life-ins-co/", "source": "https://www.in.gov/idoi/files/Annuity-Complaint-Index-2025.pdf", "source_quote": "69108 State Farm Life Ins Co 7,267,253 1 122.50", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Transamerica Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Annuity", "year": "2025", "naic_company_number": "86231", "complaint_count": "2", "premium_written": "59,604,837", "complaint_index": "29.87", "index_basis": "2025 Annuity Complaint Index", "id": "2025-annuity-indiana-transamerica-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-indiana-transamerica-life-ins-co/", "source": "https://www.in.gov/idoi/files/Annuity-Complaint-Index-2025.pdf", "source_quote": "86231 Transamerica Life Ins Co 59,604,837 2 29.87", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "3", "premium_written": "$614,306,190", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-allianz-life-insurance-company-of-north-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-allianz-life-insurance-company-of-north-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 3 $614,306,190 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN GENERAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "7", "premium_written": "$839,191,068", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-american-general-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-american-general-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "AMERICAN GENERAL LIFE INSURANCE COMPANY 7 $839,191,068 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN LIFE & SECURITY CORP.", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$101,190,038", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-american-life-security-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-american-life-security-corp/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "AMERICAN LIFE & SECURITY CORP. 1 $101,190,038 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN UNITED LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$47,275,202", "complaint_index": ".02", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-american-united-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-american-united-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "AMERICAN UNITED LIFE INSURANCE COMPANY 1 $47,275,202 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$25,404,096", "complaint_index": ".04", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-americo-financial-life-and-annuity-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-americo-financial-life-and-annuity-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY 1 $25,404,096 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ATHENE ANNUITY AND LIFE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "5", "premium_written": "$1,397,343,913", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-athene-annuity-and-life-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-athene-annuity-and-life-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "ATHENE ANNUITY AND LIFE COMPANY 5 $1,397,343,913 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AUGUSTAR LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$342,691,445", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-augustar-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-augustar-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "AUGUSTAR LIFE INSURANCE COMPANY 1 $342,691,445 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BANNER LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$13,015,127", "complaint_index": ".08", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-banner-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-banner-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "BANNER LIFE INSURANCE COMPANY 1 $13,015,127 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BRIGHTHOUSE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "2", "premium_written": "$435,036,686", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-brighthouse-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-brighthouse-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "BRIGHTHOUSE LIFE INSURANCE COMPANY 2 $435,036,686 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CLEAR SPRING LIFE AND ANNUITY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$68,670,490", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-clear-spring-life-and-annuity-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-clear-spring-life-and-annuity-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "CLEAR SPRING LIFE AND ANNUITY COMPANY 1 $68,670,490 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "DELAWARE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$362,177,419", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-delaware-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-delaware-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "DELAWARE LIFE INSURANCE COMPANY 1 $362,177,419 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "EMPOWER ANNUITY INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$1,018,800", "complaint_index": ".98", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-empower-annuity-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-empower-annuity-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "EMPOWER ANNUITY INSURANCE COMPANY OF AMERICA 1 $1,018,800 .98", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FIDELITY & GUARANTY LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$619,905,740", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-fidelity-guaranty-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-fidelity-guaranty-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "FIDELITY & GUARANTY LIFE INSURANCE COMPANY 1 $619,905,740 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "JACKSON NATIONAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "4", "premium_written": "$1,046,638,921", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-jackson-national-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-jackson-national-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "JACKSON NATIONAL LIFE INSURANCE COMPANY 4 $1,046,638,921 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIBERTY BANKERS LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$23,048,886", "complaint_index": ".04", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-liberty-bankers-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-liberty-bankers-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "LIBERTY BANKERS LIFE INSURANCE COMPANY 1 $23,048,886 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "3", "premium_written": "$699,560,831", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-lincoln-national-life-insurance-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-lincoln-national-life-insurance-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE 3 $699,560,831 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MIDLAND NATIONAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$322,824,137", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-midland-national-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-midland-national-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "MIDLAND NATIONAL LIFE INSURANCE COMPANY 1 $322,824,137 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MINNESOTA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$37,331,032", "complaint_index": ".03", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-minnesota-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-minnesota-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "MINNESOTA LIFE INSURANCE COMPANY 1 $37,331,032 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MODERN WOODMEN OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$32,841,956", "complaint_index": ".03", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-modern-woodmen-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-modern-woodmen-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "MODERN WOODMEN OF AMERICA 1 $32,841,956 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NATIONAL WESTERN LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$9,005,860", "complaint_index": ".11", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-national-western-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-national-western-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "NATIONAL WESTERN LIFE INSURANCE COMPANY 1 $9,005,860 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NATIONWIDE LIFE AND ANNUITY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "2", "premium_written": "$291,688,357", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-nationwide-life-and-annuity-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-nationwide-life-and-annuity-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "NATIONWIDE LIFE AND ANNUITY INSURANCE COMPANY 2 $291,688,357 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$465,333,909", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-new-york-life-insurance-and-annuity-corporation", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-new-york-life-insurance-and-annuity-corporation/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION 1 $465,333,909 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "2", "premium_written": "$172,593,885", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-north-american-company-for-life-and-health-insurance", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-north-american-company-for-life-and-health-insurance/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE 2 $172,593,885 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "OCEANVIEW LIFE AND ANNUITY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "2", "premium_written": "$162,424,327", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-oceanview-life-and-annuity-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-oceanview-life-and-annuity-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "OCEANVIEW LIFE AND ANNUITY COMPANY 2 $162,424,327 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRINCIPAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$211,347,715", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-principal-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-principal-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "PRINCIPAL LIFE INSURANCE COMPANY 1 $211,347,715 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PROTECTIVE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "2", "premium_written": "$154,727,828", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-protective-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-protective-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "PROTECTIVE LIFE INSURANCE COMPANY 2 $154,727,828 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$189,005,618", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-prudential-insurance-company-of-america-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-prudential-insurance-company-of-america-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE 1 $189,005,618 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "RIVERSOURCE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$187,441,231", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-riversource-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-riversource-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "RIVERSOURCE LIFE INSURANCE COMPANY 1 $187,441,231 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "S.USA LIFE INSURANCE COMPANY, INC.", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "2", "premium_written": "$126,312,912", "complaint_index": ".02", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-s-usa-life-insurance-company-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-s-usa-life-insurance-company-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "S.USA LIFE INSURANCE COMPANY, INC. 2 $126,312,912 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SILAC INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "6", "premium_written": "$230,302,347", "complaint_index": ".03", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-silac-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-silac-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "SILAC INSURANCE COMPANY 6 $230,302,347 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SYMETRA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$462,525,343", "complaint_index": ".00", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-symetra-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-symetra-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "SYMETRA LIFE INSURANCE COMPANY 1 $462,525,343 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "THRIVENT FINANCIAL FOR LUTHERANS", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "2", "premium_written": "$151,317,780", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-thrivent-financial-for-lutherans", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-thrivent-financial-for-lutherans/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "THRIVENT FINANCIAL FOR LUTHERANS 2 $151,317,780 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRANSAMERICA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "2", "premium_written": "$371,393,948", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-transamerica-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-transamerica-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "TRANSAMERICA LIFE INSURANCE COMPANY 2 $371,393,948 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "VARIABLE ANNUITY LIFE INSURANCE COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Annuity", "year": "2025", "complaint_count": "1", "premium_written": "$85,324,436", "complaint_index": ".01", "index_basis": "Coverage Type: Annuity Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-annuity-michigan-variable-annuity-life-insurance-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-annuity-michigan-variable-annuity-life-insurance-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ANTS&forYear=2025", "source_quote": "VARIABLE ANNUITY LIFE INSURANCE COMPANY, THE 1 $85,324,436 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Ace Amer Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "22667", "complaint_count": "1", "premium_written": "14,749,831", "complaint_index": "1.40", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-ace-amer-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-ace-amer-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "22667 Ace Amer Ins Co 14,749,831 1 1.40", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Allstate Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "19232", "complaint_count": "3", "premium_written": "9,946,153", "complaint_index": "6.24", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-allstate-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-allstate-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "19232 Allstate Ins Co 9,946,153 3 6.24", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Allstate N Amer Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "11110", "complaint_count": "3", "premium_written": "97,136,396", "complaint_index": "0.64", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-allstate-n-amer-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-allstate-n-amer-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "11110 Allstate N Amer Ins Co 97,136,396 3 0.64", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Allstate Prop & Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "17230", "complaint_count": "12", "premium_written": "305,478,511", "complaint_index": "0.81", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-allstate-prop-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-allstate-prop-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "17230 Allstate Prop & Cas Ins Co 305,478,511 12 0.81", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Access Cas Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "10730", "complaint_count": "4", "premium_written": "9,095,183", "complaint_index": "9.10", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-american-access-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-american-access-cas-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "10730 American Access Cas Co 9,095,183 4 9.10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Economy Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "19690", "complaint_count": "1", "premium_written": "58,476,766", "complaint_index": "0.35", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-american-economy-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-american-economy-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "19690 American Economy Ins Co 58,476,766 1 0.35", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Family Mut Ins Co SI", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "19275", "complaint_count": "1", "premium_written": "48,393,765", "complaint_index": "0.43", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-american-family-mut-ins-co-si", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-american-family-mut-ins-co-si/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "19275 American Family Mut Ins Co SI 48,393,765 1 0.43", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Freedom Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "10864", "complaint_count": "8", "premium_written": "33,258,916", "complaint_index": "4.97", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-american-freedom-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-american-freedom-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "10864 American Freedom Ins Co 33,258,916 8 4.97", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Select Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "19992", "complaint_count": "1", "premium_written": "21,310,580", "complaint_index": "0.97", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-american-select-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-american-select-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "19992 American Select Ins Co 21,310,580 1 0.97", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Amerisure Mut Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "23396", "complaint_count": "1", "premium_written": "5,437,820", "complaint_index": "3.80", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-amerisure-mut-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-amerisure-mut-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "23396 Amerisure Mut Ins Co 5,437,820 1 3.80", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AssuranceAmerica Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "11558", "complaint_count": "1", "premium_written": "1,675,184", "complaint_index": "12.35", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-assuranceamerica-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-assuranceamerica-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "11558 AssuranceAmerica Ins Co 1,675,184 1 12.35", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Auto Club Grp Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "21210", "complaint_count": "1", "premium_written": "13,108,079", "complaint_index": "1.58", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-auto-club-grp-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-auto-club-grp-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "21210 Auto Club Grp Ins Co 13,108,079 1 1.58", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Auto Owners Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "18988", "complaint_count": "5", "premium_written": "218,686,817", "complaint_index": "0.47", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-auto-owners-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-auto-owners-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "18988 Auto Owners Ins Co 218,686,817 5 0.47", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Automobile Club Interins Exch", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "15512", "complaint_count": "1", "premium_written": "4,124,432", "complaint_index": "5.01", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-automobile-club-interins-exch", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-automobile-club-interins-exch/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "15512 Automobile Club Interins Exch 4,124,432 1 5.01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Axis Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "37273", "complaint_count": "1", "premium_written": "420,848", "complaint_index": "DNC", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-axis-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-axis-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "37273 Axis Ins Co 420,848 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Berkshire Hathaway Direct Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "10391", "complaint_count": "1", "premium_written": "1,223,185", "complaint_index": "16.91", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-berkshire-hathaway-direct-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-berkshire-hathaway-direct-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "10391 Berkshire Hathaway Direct Ins Co 1,223,185 1 16.91", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Bristol W Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "19658", "complaint_count": "5", "premium_written": "23,415,181", "complaint_index": "4.42", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-bristol-w-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-bristol-w-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "19658 Bristol W Ins Co 23,415,181 5 4.42", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Carolina Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "10510", "complaint_count": "1", "premium_written": "7,016,631", "complaint_index": "2.95", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-carolina-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-carolina-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "10510 Carolina Cas Ins Co 7,016,631 1 2.95", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Clear Spring Prop & Cas Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "15563", "complaint_count": "1", "premium_written": "10,376", "complaint_index": "DNC", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-clear-spring-prop-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-clear-spring-prop-cas-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "15563 Clear Spring Prop & Cas Co 10,376 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Clearcover Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "16524", "complaint_count": "2", "premium_written": "3,750,810", "complaint_index": "11.03", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-clearcover-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-clearcover-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "16524 Clearcover Ins Co 3,750,810 2 11.03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Depositors Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "42587", "complaint_count": "1", "premium_written": "11,918,193", "complaint_index": "1.74", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-depositors-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-depositors-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "42587 Depositors Ins Co 11,918,193 1 1.74", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Erie Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "26263", "complaint_count": "1", "premium_written": "3,246,928", "complaint_index": "6.37", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-erie-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-erie-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "26263 Erie Ins Co 3,246,928 1 6.37", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Erie Ins Exch", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "26271", "complaint_count": "12", "premium_written": "301,553,194", "complaint_index": "0.82", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-erie-ins-exch", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-erie-ins-exch/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "26271 Erie Ins Exch 301,553,194 12 0.82", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Everest Denali Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "16044", "complaint_count": "1", "premium_written": "3,329,275", "complaint_index": "6.21", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-everest-denali-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-everest-denali-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "16044 Everest Denali Ins Co 3,329,275 1 6.21", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Everest Natl Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "10120", "complaint_count": "1", "premium_written": "1,312,246", "complaint_index": "15.76", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-everest-natl-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-everest-natl-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "10120 Everest Natl Ins Co 1,312,246 1 15.76", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Falcon Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "14254", "complaint_count": "2", "premium_written": "2,348,385", "complaint_index": "17.61", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-falcon-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-falcon-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "14254 Falcon Ins Co 2,348,385 2 17.61", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Farmers Ins Exch", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "21652", "complaint_count": "1", "premium_written": "7,092,805", "complaint_index": "2.92", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-farmers-ins-exch", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-farmers-ins-exch/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "21652 Farmers Ins Exch 7,092,805 1 2.92", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Farmers Prop & Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "26298", "complaint_count": "1", "premium_written": "3,636,701", "complaint_index": "5.69", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-farmers-prop-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-farmers-prop-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "26298 Farmers Prop & Cas Ins Co 3,636,701 1 5.69", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "First Acceptance Ins Co Inc", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "10336", "complaint_count": "3", "premium_written": "7,638,119", "complaint_index": "8.12", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-first-acceptance-ins-co-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-first-acceptance-ins-co-inc/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "10336 First Acceptance Ins Co Inc 7,638,119 3 8.12", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "First Chicago Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "13587", "complaint_count": "34", "premium_written": "41,911,253", "complaint_index": "16.78", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-first-chicago-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-first-chicago-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "13587 First Chicago Ins Co 41,911,253 34 16.78", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Foremost Ins Co Grand Rapids MI", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "11185", "complaint_count": "1", "premium_written": "3,173,075", "complaint_index": "6.52", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-foremost-ins-co-grand-rapids-mi", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-foremost-ins-co-grand-rapids-mi/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "11185 Foremost Ins Co Grand Rapids MI 3,173,075 1 6.52", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Founders Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "14249", "complaint_count": "3", "premium_written": "14,029,800", "complaint_index": "4.42", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-founders-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-founders-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "14249 Founders Ins Co 14,029,800 3 4.42", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GEICO Advantage Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "14138", "complaint_count": "4", "premium_written": "70,136,386", "complaint_index": "1.18", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-geico-advantage-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-geico-advantage-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "14138 GEICO Advantage Ins Co 70,136,386 4 1.18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Geico Cas Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "41491", "complaint_count": "2", "premium_written": "30,711,291", "complaint_index": "1.35", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-geico-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-geico-cas-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "41491 Geico Cas Co 30,711,291 2 1.35", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GEICO Choice Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "14139", "complaint_count": "3", "premium_written": "33,670,385", "complaint_index": "1.84", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-geico-choice-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-geico-choice-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "14139 GEICO Choice Ins Co 33,670,385 3 1.84", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Geico Ind Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "22055", "complaint_count": "5", "premium_written": "64,535,876", "complaint_index": "1.60", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-geico-ind-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-geico-ind-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "22055 Geico Ind Co 64,535,876 5 1.60", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GEICO Marine Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "37923", "complaint_count": "3", "premium_written": "58,268,676", "complaint_index": "1.06", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-geico-marine-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-geico-marine-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "37923 GEICO Marine Ins Co 58,268,676 3 1.06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GEICO Secure Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "14137", "complaint_count": "8", "premium_written": "66,701,917", "complaint_index": "2.48", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-geico-secure-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-geico-secure-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "14137 GEICO Secure Ins Co 66,701,917 8 2.48", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Goodville Mut Cas Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "14044", "complaint_count": "1", "premium_written": "6,487,029", "complaint_index": "3.19", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-goodville-mut-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-goodville-mut-cas-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "14044 Goodville Mut Cas Co 6,487,029 1 3.19", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Government Employees Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "22063", "complaint_count": "1", "premium_written": "25,458,253", "complaint_index": "0.81", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-government-employees-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-government-employees-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "22063 Government Employees Ins Co 25,458,253 1 0.81", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Hartford Ins Co Of The Midwest", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "37478", "complaint_count": "1", "premium_written": "37,579", "complaint_index": "DNC", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-hartford-ins-co-of-the-midwest", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-hartford-ins-co-of-the-midwest/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "37478 Hartford Ins Co Of The Midwest 37,579 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Hartford Ins Co Of The Southeast", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "38261", "complaint_count": "2", "premium_written": "11,280,631", "complaint_index": "3.67", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-hartford-ins-co-of-the-southeast", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-hartford-ins-co-of-the-southeast/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "38261 Hartford Ins Co Of The Southeast 11,280,631 2 3.67", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Horace Mann Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "22578", "complaint_count": "1", "premium_written": "4,935,730", "complaint_index": "4.19", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-horace-mann-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-horace-mann-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "22578 Horace Mann Ins Co 4,935,730 1 4.19", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Horace Mann Prop & Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "22756", "complaint_count": "1", "premium_written": "1,763,332", "complaint_index": "11.73", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-horace-mann-prop-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-horace-mann-prop-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "22756 Horace Mann Prop & Cas Ins Co 1,763,332 1 11.73", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Imperial Fire & Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "44369", "complaint_count": "2", "premium_written": "17,093,368", "complaint_index": "2.42", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-imperial-fire-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-imperial-fire-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "44369 Imperial Fire & Cas Ins Co 17,093,368 2 2.42", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Indiana Farmers Mut Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "22624", "complaint_count": "2", "premium_written": "101,678,279", "complaint_index": "0.41", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-indiana-farmers-mut-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-indiana-farmers-mut-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "22624 Indiana Farmers Mut Ins Co 101,678,279 2 0.41", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Insuremax Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "10922", "complaint_count": "1", "premium_written": "5,439,842", "complaint_index": "3.80", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-insuremax-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-insuremax-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "10922 Insuremax Ins Co 5,439,842 1 3.80", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Integon Ind Corp", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "22772", "complaint_count": "10", "premium_written": "51,825,313", "complaint_index": "3.99", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-integon-ind-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-integon-ind-corp/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "22772 Integon Ind Corp 51,825,313 10 3.99", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Liberty Mut Personal Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "12484", "complaint_count": "4", "premium_written": "56,185,790", "complaint_index": "1.47", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-liberty-mut-personal-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-liberty-mut-personal-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "12484 Liberty Mut Personal Ins Co 56,185,790 4 1.47", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Loya Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "11198", "complaint_count": "1", "premium_written": "2,670,624", "complaint_index": "7.74", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-loya-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-loya-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "11198 Loya Ins Co 2,670,624 1 7.74", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Mendakota Cas Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "42862", "complaint_count": "1", "premium_written": "5,458,230", "complaint_index": "3.79", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-mendakota-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-mendakota-cas-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "42862 Mendakota Cas Co 5,458,230 1 3.79", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MGA Ins Co Inc", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "40150", "complaint_count": "1", "premium_written": "4,450,420", "complaint_index": "4.65", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-mga-ins-co-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-mga-ins-co-inc/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "40150 MGA Ins Co Inc 4,450,420 1 4.65", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MIC Gen Ins Corp", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "38660", "complaint_count": "2", "premium_written": "21,709,957", "complaint_index": "1.91", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-mic-gen-ins-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-mic-gen-ins-corp/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "38660 MIC Gen Ins Corp 21,709,957 2 1.91", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MS Transverse Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "21075", "complaint_count": "1", "premium_written": "9,693,402", "complaint_index": "2.13", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-ms-transverse-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-ms-transverse-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "21075 MS Transverse Ins Co 9,693,402 1 2.13", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "National Gen Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "23728", "complaint_count": "1", "premium_written": "119,268", "complaint_index": "DNC", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-national-gen-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-national-gen-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "23728 National Gen Ins Co 119,268 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "National Specialty Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "22608", "complaint_count": "1", "premium_written": "8,038,284", "complaint_index": "2.57", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-national-specialty-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-national-specialty-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "22608 National Specialty Ins Co 8,038,284 1 2.57", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "National Union Fire Ins Co of Pittsb", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "19445", "complaint_count": "1", "premium_written": "18,777,461", "complaint_index": "1.10", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-national-union-fire-ins-co-of-pittsb", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-national-union-fire-ins-co-of-pittsb/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "19445 National Union Fire Ins Co of Pittsb 18,777,461 1 1.10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Old Republic Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "24147", "complaint_count": "1", "premium_written": "17,528,442", "complaint_index": "1.18", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-old-republic-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-old-republic-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "24147 Old Republic Ins Co 17,528,442 1 1.18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Progressive Paloverde Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "44695", "complaint_count": "35", "premium_written": "651,807,758", "complaint_index": "1.11", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-progressive-paloverde-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-progressive-paloverde-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "44695 Progressive Paloverde Ins Co 651,807,758 35 1.11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Progressive Southeastern Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "38784", "complaint_count": "19", "premium_written": "601,997,748", "complaint_index": "0.65", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-progressive-southeastern-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-progressive-southeastern-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "38784 Progressive Southeastern Ins Co 601,997,748 19 0.65", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Root Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "10974", "complaint_count": "5", "premium_written": "27,858,331", "complaint_index": "3.71", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-root-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-root-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "10974 Root Ins Co 27,858,331 5 3.71", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Safeco Ins Co Of IN", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "11215", "complaint_count": "3", "premium_written": "78,323,085", "complaint_index": "0.79", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-safeco-ins-co-of-in", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-safeco-ins-co-of-in/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "11215 Safeco Ins Co Of IN 78,323,085 3 0.79", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Selective Ins Co Of Amer", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "12572", "complaint_count": "2", "premium_written": "14,518,597", "complaint_index": "2.85", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-selective-ins-co-of-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-selective-ins-co-of-amer/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "12572 Selective Ins Co Of Amer 14,518,597 2 2.85", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Selective Ins Co Of SC", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "19259", "complaint_count": "1", "premium_written": "14,683,085", "complaint_index": "1.41", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-selective-ins-co-of-sc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-selective-ins-co-of-sc/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "19259 Selective Ins Co Of SC 14,683,085 1 1.41", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Shelter Mut Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "23388", "complaint_count": "1", "premium_written": "36,679,533", "complaint_index": "0.56", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-shelter-mut-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-shelter-mut-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "23388 Shelter Mut Ins Co 36,679,533 1 0.56", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Sonnenberg Mut Ins Assoc", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "10271", "complaint_count": "2", "premium_written": "22,174,933", "complaint_index": "1.87", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-sonnenberg-mut-ins-assoc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-sonnenberg-mut-ins-assoc/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "10271 Sonnenberg Mut Ins Assoc 22,174,933 2 1.87", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Standard Fire Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "19070", "complaint_count": "3", "premium_written": "71,112,579", "complaint_index": "0.87", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-standard-fire-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-standard-fire-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "19070 Standard Fire Ins Co 71,112,579 3 0.87", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "State Automobile Mut Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "25135", "complaint_count": "1", "premium_written": "2,210,321", "complaint_index": "9.36", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-state-automobile-mut-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-state-automobile-mut-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "25135 State Automobile Mut Ins Co 2,210,321 1 9.36", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "State Farm Fire & Cas Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "25143", "complaint_count": "3", "premium_written": "52,067,477", "complaint_index": "1.19", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-state-farm-fire-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-state-farm-fire-cas-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "25143 State Farm Fire & Cas Co 52,067,477 3 1.19", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "State Farm Mut Auto Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "25178", "complaint_count": "39", "premium_written": "1,196,624,761", "complaint_index": "0.67", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-state-farm-mut-auto-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-state-farm-mut-auto-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "25178 State Farm Mut Auto Ins Co 1,196,624,761 39 0.67", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "The Cincinnati Cas Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "28665", "complaint_count": "1", "premium_written": "27,898,525", "complaint_index": "0.74", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-the-cincinnati-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-the-cincinnati-cas-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "28665 The Cincinnati Cas Co 27,898,525 1 0.74", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "The Cincinnati Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "10677", "complaint_count": "1", "premium_written": "46,016,198", "complaint_index": "0.45", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-the-cincinnati-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-the-cincinnati-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "10677 The Cincinnati Ins Co 46,016,198 1 0.45", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "The Gen Automobile Ins Co Inc", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "13703", "complaint_count": "1", "premium_written": "1,974,452", "complaint_index": "10.48", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-the-gen-automobile-ins-co-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-the-gen-automobile-ins-co-inc/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "13703 The Gen Automobile Ins Co Inc 1,974,452 1 10.48", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Toggle Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "44245", "complaint_count": "2", "premium_written": "1,171,482", "complaint_index": "35.31", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-toggle-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-toggle-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "44245 Toggle Ins Co 1,171,482 2 35.31", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Traders Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "42749", "complaint_count": "2", "premium_written": "15,432,060", "complaint_index": "2.68", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-traders-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-traders-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "42749 Traders Ins Co 15,432,060 2 2.68", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Trexis Ins Corp", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "12188", "complaint_count": "3", "premium_written": "13,966,325", "complaint_index": "4.44", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-trexis-ins-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-trexis-ins-corp/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "12188 Trexis Ins Corp 13,966,325 3 4.44", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Trexis One Ins Corp", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "11004", "complaint_count": "1", "premium_written": "3,600,208", "complaint_index": "5.74", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-trexis-one-ins-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-trexis-one-ins-corp/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "11004 Trexis One Ins Corp 3,600,208 1 5.74", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Trumbull Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "27120", "complaint_count": "2", "premium_written": "13,878,777", "complaint_index": "2.98", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-trumbull-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-trumbull-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "27120 Trumbull Ins Co 13,878,777 2 2.98", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "United Farm Family Mut Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "15288", "complaint_count": "5", "premium_written": "442,052,091", "complaint_index": "0.23", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-united-farm-family-mut-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-united-farm-family-mut-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "15288 United Farm Family Mut Ins Co 442,052,091 5 0.23", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "United Security Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "81108", "complaint_count": "1", "premium_written": "788,086", "complaint_index": "DNC", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-united-security-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-united-security-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "81108 United Security Ins Co 788,086 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "United Serv Automobile Assn", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "25941", "complaint_count": "3", "premium_written": "50,797,317", "complaint_index": "1.22", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-united-serv-automobile-assn", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-united-serv-automobile-assn/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "25941 United Serv Automobile Assn 50,797,317 3 1.22", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "USAA Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "25968", "complaint_count": "5", "premium_written": "47,666,952", "complaint_index": "2.17", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-usaa-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-usaa-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "25968 USAA Cas Ins Co 47,666,952 5 2.17", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "USAA Gen Ind Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "18600", "complaint_count": "4", "premium_written": "47,571,044", "complaint_index": "1.74", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-usaa-gen-ind-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-usaa-gen-ind-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "18600 USAA Gen Ind Co 47,571,044 4 1.74", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Young Amer Ins Co", "jurisdiction": "Indiana", "line_of_business": "Auto", "year": "2025", "naic_company_number": "27090", "complaint_count": "1", "premium_written": "1,077,414", "complaint_index": "19.20", "index_basis": "2025 Auto Complaint Index", "id": "2025-auto-indiana-young-amer-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-indiana-young-amer-ins-co/", "source": "https://www.in.gov/idoi/files/Auto-Complaint-Index-2025.pdf", "source_quote": "27090 Young Amer Ins Co 1,077,414 1 19.20", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ACE AMERICAN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$7,901,421", "complaint_index": ".25", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-ace-american-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-ace-american-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "ACE AMERICAN INSURANCE COMPANY 2 $7,901,421 .25", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLMERICA FINANCIAL BENEFIT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$23,015,620", "complaint_index": ".04", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-allmerica-financial-benefit-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-allmerica-financial-benefit-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "ALLMERICA FINANCIAL BENEFIT INSURANCE COMPANY 1 $23,015,620 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "64", "premium_written": "$475,438,248", "complaint_index": ".13", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-allstate-fire-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-allstate-fire-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY 64 $475,438,248 .13", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLSTATE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "15", "premium_written": "$8,408,774", "complaint_index": "1.78", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-allstate-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-allstate-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "ALLSTATE INSURANCE COMPANY 15 $8,408,774 1.78", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "7", "premium_written": "$82,553,994", "complaint_index": ".08", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-allstate-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-allstate-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 7 $82,553,994 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN ECONOMY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "12", "premium_written": "$82,063,760", "complaint_index": ".15", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-american-economy-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-american-economy-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AMERICAN ECONOMY INSURANCE COMPANY 12 $82,063,760 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$13,389,206", "complaint_index": ".22", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-american-family-connect-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-american-family-connect-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 3 $13,389,206 .22", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN FAMILY HOME INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$3,805,091", "complaint_index": ".26", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-american-family-home-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-american-family-home-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AMERICAN FAMILY HOME INSURANCE COMPANY 1 $3,805,091 .26", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$3,746,322", "complaint_index": ".27", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-american-modern-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-american-modern-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY 1 $3,746,322 .27", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN SELECT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "6", "premium_written": "$22,379,202", "complaint_index": ".27", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-american-select-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-american-select-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AMERICAN SELECT INSURANCE COMPANY 6 $22,379,202 .27", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERISURE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$7,292,048", "complaint_index": ".27", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-amerisure-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-amerisure-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AMERISURE INSURANCE COMPANY 2 $7,292,048 .27", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERISURE MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$8,795,195", "complaint_index": ".11", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-amerisure-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-amerisure-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AMERISURE MUTUAL INSURANCE COMPANY 1 $8,795,195 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMGUARD INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$2,096,475", "complaint_index": ".48", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-amguard-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-amguard-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AMGUARD INSURANCE COMPANY 1 $2,096,475 .48", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMICA MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$14,436,946", "complaint_index": ".07", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-amica-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-amica-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AMICA MUTUAL INSURANCE COMPANY 1 $14,436,946 .07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AUTO CLUB GROUP INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "13", "premium_written": "$143,503,737", "complaint_index": ".09", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-auto-club-group-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-auto-club-group-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AUTO CLUB GROUP INSURANCE COMPANY 13 $143,503,737 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AUTO CLUB INSURANCE ASSOCIATION", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "23", "premium_written": "$15,891,601", "complaint_index": "1.45", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-auto-club-insurance-association", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-auto-club-insurance-association/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AUTO CLUB INSURANCE ASSOCIATION 23 $15,891,601 1.45", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AUTO-OWNERS INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "73", "premium_written": "$1,657,582,652", "complaint_index": ".04", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-auto-owners-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-auto-owners-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "AUTO-OWNERS INSURANCE COMPANY 73 $1,657,582,652 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BERKSHIRE HATHAWAY DIRECT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$1,493,963", "complaint_index": ".67", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-berkshire-hathaway-direct-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-berkshire-hathaway-direct-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "BERKSHIRE HATHAWAY DIRECT INSURANCE COMPANY 1 $1,493,963 .67", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BRISTOL WEST PREFERRED INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "51", "premium_written": "$128,533,813", "complaint_index": ".40", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-bristol-west-preferred-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-bristol-west-preferred-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "BRISTOL WEST PREFERRED INSURANCE COMPANY 51 $128,533,813 .40", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CAROLINA CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$6,471,991", "complaint_index": ".15", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-carolina-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-carolina-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "CAROLINA CASUALTY INSURANCE COMPANY 1 $6,471,991 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CENTRAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$11,185,855", "complaint_index": ".09", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-central-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-central-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "CENTRAL INSURANCE COMPANY 1 $11,185,855 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CHEROKEE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$53,975,223", "complaint_index": ".04", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-cherokee-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-cherokee-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "CHEROKEE INSURANCE COMPANY 2 $53,975,223 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CINCINNATI CASUALTY COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$35,290,806", "complaint_index": ".03", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-cincinnati-casualty-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-cincinnati-casualty-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "CINCINNATI CASUALTY COMPANY, THE 1 $35,290,806 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CINCINNATI INSURANCE COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$44,211,951", "complaint_index": ".05", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-cincinnati-insurance-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-cincinnati-insurance-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "CINCINNATI INSURANCE COMPANY, THE 2 $44,211,951 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CITIZENS INSURANCE COMPANY OF THE MIDWEST", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "54", "premium_written": "$643,021,008", "complaint_index": ".08", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-citizens-insurance-company-of-the-midwest", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-citizens-insurance-company-of-the-midwest/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "CITIZENS INSURANCE COMPANY OF THE MIDWEST 54 $643,021,008 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CITIZENS UNITED RECIPROCAL EXCHANGE", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "189", "premium_written": "$102,967,412", "complaint_index": "1.84", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-citizens-united-reciprocal-exchange", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-citizens-united-reciprocal-exchange/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "CITIZENS UNITED RECIPROCAL EXCHANGE 189 $102,967,412 1.84", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CONTINENTAL CASUALTY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$4,450,018", "complaint_index": ".22", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-continental-casualty-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-continental-casualty-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "CONTINENTAL CASUALTY COMPANY 1 $4,450,018 .22", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "EMCASCO INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$14,606,701", "complaint_index": ".07", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-emcasco-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-emcasco-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "EMCASCO INSURANCE COMPANY 1 $14,606,701 .07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "EMPIRE FIRE AND MARINE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$4,923,844", "complaint_index": ".20", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-empire-fire-and-marine-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-empire-fire-and-marine-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "EMPIRE FIRE AND MARINE INSURANCE COMPANY 1 $4,923,844 .20", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ESSENTIA INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$38,285,548", "complaint_index": ".08", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-essentia-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-essentia-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "ESSENTIA INSURANCE COMPANY 3 $38,285,548 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "16", "premium_written": "$57,102,913", "complaint_index": ".28", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-esurance-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-esurance-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY 16 $57,102,913 .28", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "43", "premium_written": "$578,542,414", "complaint_index": ".07", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-farm-bureau-general-insurance-company-of-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-farm-bureau-general-insurance-company-of-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 43 $578,542,414 .07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "4", "premium_written": "$97,580,493", "complaint_index": ".04", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-farm-bureau-mutual-insurance-company-of-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-farm-bureau-mutual-insurance-company-of-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 4 $97,580,493 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$1,395,221", "complaint_index": "1.43", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-farmers-direct-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-farmers-direct-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "FARMERS DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY 2 $1,395,221 1.43", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "10", "premium_written": "$32,970,409", "complaint_index": ".30", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-farmers-group-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-farmers-group-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 10 $32,970,409 .30", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARMERS INSURANCE EXCHANGE", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "14", "premium_written": "$63,233,405", "complaint_index": ".22", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-farmers-insurance-exchange", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-farmers-insurance-exchange/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "FARMERS INSURANCE EXCHANGE 14 $63,233,405 .22", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FRANKENMUTH INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "14", "premium_written": "$249,538,440", "complaint_index": ".06", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-frankenmuth-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-frankenmuth-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "FRANKENMUTH INSURANCE COMPANY 14 $249,538,440 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FREMONT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "6", "premium_written": "$209,549,897", "complaint_index": ".03", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-fremont-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-fremont-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "FREMONT INSURANCE COMPANY 6 $209,549,897 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GEICO GENERAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "13", "premium_written": "$21,411,699", "complaint_index": ".61", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-geico-general-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-geico-general-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "GEICO GENERAL INSURANCE COMPANY 13 $21,411,699 .61", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GEICO INDEMNITY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "19", "premium_written": "$40,587,513", "complaint_index": ".47", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-geico-indemnity-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-geico-indemnity-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "GEICO INDEMNITY COMPANY 19 $40,587,513 .47", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GOVERNMENT EMPLOYEES INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "45", "premium_written": "$98,840,976", "complaint_index": ".46", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-government-employees-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-government-employees-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "GOVERNMENT EMPLOYEES INSURANCE COMPANY 45 $98,840,976 .46", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GRANGE INSURANCE COMPANY OF MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$10,306,611", "complaint_index": ".29", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-grange-insurance-company-of-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-grange-insurance-company-of-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "GRANGE INSURANCE COMPANY OF MICHIGAN 3 $10,306,611 .29", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GREAT WEST CASUALTY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$47,980,590", "complaint_index": ".02", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-great-west-casualty-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-great-west-casualty-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "GREAT WEST CASUALTY COMPANY 1 $47,980,590 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HARTFORD ACCIDENT AND INDEMNITY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$1,908,383", "complaint_index": ".52", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-hartford-accident-and-indemnity-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-hartford-accident-and-indemnity-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "HARTFORD ACCIDENT AND INDEMNITY COMPANY 1 $1,908,383 .52", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HARTFORD FIRE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$15,204,612", "complaint_index": ".07", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-hartford-fire-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-hartford-fire-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "HARTFORD FIRE INSURANCE COMPANY 1 $15,204,612 .07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HARTFORD INSURANCE COMPANY OF THE SOUTHEAST", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "15", "premium_written": "$32,152,348", "complaint_index": ".47", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-hartford-insurance-company-of-the-southeast", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-hartford-insurance-company-of-the-southeast/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "HARTFORD INSURANCE COMPANY OF THE SOUTHEAST 15 $32,152,348 .47", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HASTINGS INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "7", "premium_written": "$73,430,322", "complaint_index": ".10", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-hastings-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-hastings-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "HASTINGS INSURANCE COMPANY 7 $73,430,322 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HOME-OWNERS INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "4", "premium_written": "$14,108,503", "complaint_index": ".28", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-home-owners-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-home-owners-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "HOME-OWNERS INSURANCE COMPANY 4 $14,108,503 .28", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "INCLINE CASUALTY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$20,929,588", "complaint_index": ".10", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-incline-casualty-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-incline-casualty-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "INCLINE CASUALTY COMPANY 2 $20,929,588 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIBERTY MUTUAL FIRE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$10,946,565", "complaint_index": ".27", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-liberty-mutual-fire-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-liberty-mutual-fire-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "LIBERTY MUTUAL FIRE INSURANCE COMPANY 3 $10,946,565 .27", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIBERTY MUTUAL PERSONAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "40", "premium_written": "$162,042,484", "complaint_index": ".25", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-liberty-mutual-personal-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-liberty-mutual-personal-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "LIBERTY MUTUAL PERSONAL INSURANCE COMPANY 40 $162,042,484 .25", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIBERTY SURPLUS INSURANCE CORPORATION, THE", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "6", "premium_written": "$73,616,698", "complaint_index": ".08", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-liberty-surplus-insurance-corporation-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-liberty-surplus-insurance-corporation-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "LIBERTY SURPLUS INSURANCE CORPORATION, THE 6 $73,616,698 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LM GENERAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "8", "premium_written": "$35,359,787", "complaint_index": ".23", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-lm-general-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-lm-general-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "LM GENERAL INSURANCE COMPANY 8 $35,359,787 .23", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MEEMIC INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "60", "premium_written": "$348,545,649", "complaint_index": ".17", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-meemic-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-meemic-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "MEEMIC INSURANCE COMPANY 60 $348,545,649 .17", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MEMBERSELECT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "132", "premium_written": "$1,031,497,944", "complaint_index": ".13", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-memberselect-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-memberselect-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "MEMBERSELECT INSURANCE COMPANY 132 $1,031,497,944 .13", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$16,886,216", "complaint_index": ".18", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-michigan-automobile-insurance-placement-facility", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-michigan-automobile-insurance-placement-facility/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "MICHIGAN AUTOMOBILE INSURANCE PLACEMENT FACILITY 3 $16,886,216 .18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MICHIGAN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$49,549,327", "complaint_index": ".06", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-michigan-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-michigan-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "MICHIGAN INSURANCE COMPANY 3 $49,549,327 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MICHIGAN MILLERS MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$26,657,444", "complaint_index": ".08", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-michigan-millers-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-michigan-millers-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "MICHIGAN MILLERS MUTUAL INSURANCE COMPANY 2 $26,657,444 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MOTORISTS MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$2,276,010", "complaint_index": ".44", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-motorists-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-motorists-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "MOTORISTS MUTUAL INSURANCE COMPANY 1 $2,276,010 .44", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NATIONAL GENERAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "22", "premium_written": "$85,092,269", "complaint_index": ".26", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-national-general-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-national-general-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "NATIONAL GENERAL INSURANCE COMPANY 22 $85,092,269 .26", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NATIONAL GENERAL INSURANCE ONLINE, INC.", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "5", "premium_written": "$27,857,135", "complaint_index": ".18", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-national-general-insurance-online-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-national-general-insurance-online-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "NATIONAL GENERAL INSURANCE ONLINE, INC. 5 $27,857,135 .18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NATIONAL INDEMNITY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$12,446,367", "complaint_index": ".08", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-national-indemnity-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-national-indemnity-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "NATIONAL INDEMNITY COMPANY 1 $12,446,367 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA.", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$23,427,729", "complaint_index": ".09", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-national-union-fire-insurance-company-of-pittsburgh-pa", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-national-union-fire-insurance-company-of-pittsburgh-pa/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. 2 $23,427,729 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NATIONWIDE INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$1,088,345", "complaint_index": "1.84", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-nationwide-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-nationwide-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "NATIONWIDE INSURANCE COMPANY OF AMERICA 2 $1,088,345 1.84", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NORTHERN MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$19,449,753", "complaint_index": ".05", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-northern-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-northern-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "NORTHERN MUTUAL INSURANCE COMPANY 1 $19,449,753 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "OLD REPUBLIC INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$35,117,835", "complaint_index": ".06", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-old-republic-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-old-republic-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "OLD REPUBLIC INSURANCE COMPANY 2 $35,117,835 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PHILADELPHIA INDEMNITY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$23,063,627", "complaint_index": ".13", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-philadelphia-indemnity-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-philadelphia-indemnity-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "PHILADELPHIA INDEMNITY INSURANCE COMPANY 3 $23,063,627 .13", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PIONEER STATE MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "4", "premium_written": "$130,372,580", "complaint_index": ".03", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-pioneer-state-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-pioneer-state-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "PIONEER STATE MUTUAL INSURANCE COMPANY 4 $130,372,580 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PROGRESSIVE MARATHON INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "271", "premium_written": "$1,716,509,102", "complaint_index": ".16", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-progressive-marathon-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-progressive-marathon-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "PROGRESSIVE MARATHON INSURANCE COMPANY 271 $1,716,509,102 .16", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PROGRESSIVE MICHIGAN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "88", "premium_written": "$968,481,527", "complaint_index": ".09", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-progressive-michigan-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-progressive-michigan-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "PROGRESSIVE MICHIGAN INSURANCE COMPANY 88 $968,481,527 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$9,066,984", "complaint_index": ".11", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-property-and-casualty-insurance-company-of-hartford", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-property-and-casualty-insurance-company-of-hartford/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 1 $9,066,984 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "REPWEST INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$3,753,076", "complaint_index": ".53", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-repwest-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-repwest-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "REPWEST INSURANCE COMPANY 2 $3,753,076 .53", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SAFECO INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$34,122,199", "complaint_index": ".06", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-safeco-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-safeco-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "SAFECO INSURANCE COMPANY OF AMERICA 2 $34,122,199 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SAFECO INSURANCE COMPANY OF ILLINOIS", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "5", "premium_written": "$25,568,440", "complaint_index": ".20", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-safeco-insurance-company-of-illinois", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-safeco-insurance-company-of-illinois/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "SAFECO INSURANCE COMPANY OF ILLINOIS 5 $25,568,440 .20", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SECURA INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$35,385,424", "complaint_index": ".06", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-secura-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-secura-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "SECURA INSURANCE COMPANY 2 $35,385,424 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SELECTIVE INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$9,741,195", "complaint_index": ".21", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-selective-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-selective-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "SELECTIVE INSURANCE COMPANY OF AMERICA 2 $9,741,195 .21", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SELECTIVE WAY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "2", "premium_written": "$16,655,015", "complaint_index": ".12", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-selective-way-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-selective-way-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "SELECTIVE WAY INSURANCE COMPANY 2 $16,655,015 .12", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SENTRY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$11,297,873", "complaint_index": ".09", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-sentry-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-sentry-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "SENTRY INSURANCE COMPANY 1 $11,297,873 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "STATE AUTOMOBILE MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$4,209,201", "complaint_index": ".24", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-state-automobile-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-state-automobile-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 1 $4,209,201 .24", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "STATE FARM FIRE AND CASUALTY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$2,244,149", "complaint_index": "1.34", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-state-farm-fire-and-casualty-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-state-farm-fire-and-casualty-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "STATE FARM FIRE AND CASUALTY COMPANY 3 $2,244,149 1.34", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "216", "premium_written": "$1,985,541,936", "complaint_index": ".11", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-state-farm-mutual-automobile-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-state-farm-mutual-automobile-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 216 $1,985,541,936 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "THIRD COAST INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$2,387,380", "complaint_index": ".42", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-third-coast-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-third-coast-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "THIRD COAST INSURANCE COMPANY 1 $2,387,380 .42", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TITAN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$30,856,036", "complaint_index": ".10", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-titan-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-titan-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "TITAN INSURANCE COMPANY 3 $30,856,036 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRAVELERS INDEMNITY COMPANY OF AMERICA, THE", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$7,262,364", "complaint_index": ".41", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-travelers-indemnity-company-of-america-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-travelers-indemnity-company-of-america-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "TRAVELERS INDEMNITY COMPANY OF AMERICA, THE 3 $7,262,364 .41", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRUCK INSURANCE EXCHANGE", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "10", "premium_written": "$94,152,362", "complaint_index": ".11", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-truck-insurance-exchange", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-truck-insurance-exchange/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "TRUCK INSURANCE EXCHANGE 10 $94,152,362 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRUMBULL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "4", "premium_written": "$46,922,881", "complaint_index": ".09", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-trumbull-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-trumbull-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "TRUMBULL INSURANCE COMPANY 4 $46,922,881 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "U.S. SPECIALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$10,453,521", "complaint_index": ".10", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-u-s-specialty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-u-s-specialty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "U.S. SPECIALTY INSURANCE COMPANY 1 $10,453,521 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNITED SERVICES AUTOMOBILE ASSOCIATION", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "7", "premium_written": "$92,897,478", "complaint_index": ".08", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-united-services-automobile-association", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-united-services-automobile-association/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "UNITED SERVICES AUTOMOBILE ASSOCIATION 7 $92,897,478 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNITED STATES FIRE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$3,967,145", "complaint_index": ".25", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-united-states-fire-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-united-states-fire-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "UNITED STATES FIRE INSURANCE COMPANY 1 $3,967,145 .25", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "USA UNDERWRITERS INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "9", "premium_written": "$33,326,560", "complaint_index": ".27", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-usa-underwriters-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-usa-underwriters-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "USA UNDERWRITERS INSURANCE COMPANY 9 $33,326,560 .27", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "USAA CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "26", "premium_written": "$236,896,345", "complaint_index": ".11", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-usaa-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-usaa-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "USAA CASUALTY INSURANCE COMPANY 26 $236,896,345 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "WESTFIELD INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$9,990,894", "complaint_index": ".10", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-westfield-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-westfield-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "WESTFIELD INSURANCE COMPANY 1 $9,990,894 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "WOLVERINE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "1", "premium_written": "$15,864,368", "complaint_index": ".06", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-wolverine-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-wolverine-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "WOLVERINE INSURANCE COMPANY 1 $15,864,368 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ZURICH AMERICAN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Auto", "year": "2025", "complaint_count": "3", "premium_written": "$61,214,272", "complaint_index": ".05", "index_basis": "Coverage Type: Automobile Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-auto-michigan-zurich-american-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-auto-michigan-zurich-american-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=AUTO&forYear=2025", "source_quote": "ZURICH AMERICAN INSURANCE COMPANY 3 $61,214,272 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AAA Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "71854", "complaint_count": "1", "premium_written": "1,396,625", "complaint_index": "36.65", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-aaa-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-aaa-life-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "71854 AAA Life Ins Co 1,396,625 1 36.65", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Aetna Hlth Inc PA Corp", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "95109", "complaint_count": "3", "premium_written": "25,612,038", "complaint_index": "6.00", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-aetna-hlth-inc-pa-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-aetna-hlth-inc-pa-corp/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "95109 Aetna Hlth Inc PA Corp 25,612,038 3 6.00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Aetna Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "60054", "complaint_count": "1", "premium_written": "219,505,877", "complaint_index": "0.23", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-aetna-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-aetna-life-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "60054 Aetna Life Ins Co 219,505,877 1 0.23", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Family Life Assur Co of Col", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "60380", "complaint_count": "4", "premium_written": "79,856,602", "complaint_index": "2.56", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-american-family-life-assur-co-of-col", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-american-family-life-assur-co-of-col/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "60380 American Family Life Assur Co of Col 79,856,602 4 2.56", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Ameritas Life Ins Corp", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "61301", "complaint_count": "2", "premium_written": "24,806,435", "complaint_index": "4.13", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-ameritas-life-ins-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-ameritas-life-ins-corp/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "61301 Ameritas Life Ins Corp 24,806,435 2 4.13", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Anthem Ins Co Inc", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "28207", "complaint_count": "51", "premium_written": "3,152,737,330", "complaint_index": "0.83", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-anthem-ins-co-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-anthem-ins-co-inc/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "28207 Anthem Ins Co Inc 3,152,737,330 51 0.83", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Bankers Fidelity Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "61239", "complaint_count": "1", "premium_written": "1,296,868", "complaint_index": "39.47", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-bankers-fidelity-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-bankers-fidelity-life-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "61239 Bankers Fidelity Life Ins Co 1,296,868 1 39.47", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Bankers Life & Cas Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "61263", "complaint_count": "5", "premium_written": "17,373,996", "complaint_index": "14.73", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-bankers-life-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-bankers-life-cas-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "61263 Bankers Life & Cas Co 17,373,996 5 14.73", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Capricorn Holdco Inc", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "13164", "complaint_count": "1", "premium_written": "39,246,748", "complaint_index": "1.30", "index_basis": 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"https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "10142 CareSource IN Inc 435,839,846 14 1.64", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Cigna Hlth & Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "67369", "complaint_count": "2", "premium_written": "265,464,505", "complaint_index": "0.39", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-cigna-hlth-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-cigna-hlth-life-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "67369 Cigna Hlth & Life Ins Co 265,464,505 2 0.39", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Colonial Penn Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "62065", "complaint_count": "1", "premium_written": "113", "complaint_index": "DNC", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-colonial-penn-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-colonial-penn-life-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "62065 Colonial Penn Life Ins Co 113 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Continental Cas Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "20443", "complaint_count": "1", "premium_written": "6,368,857", "complaint_index": "8.04", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-continental-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-continental-cas-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "20443 Continental Cas Co 6,368,857 1 8.04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Continental Life Ins Co Brentwood", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "68500", "complaint_count": "3", "premium_written": "9,571,518", "complaint_index": "16.04", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-continental-life-ins-co-brentwood", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-continental-life-ins-co-brentwood/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "68500 Continental Life Ins Co Brentwood 9,571,518 3 16.04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Coordinated Care Corp", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "95831", "complaint_count": "24", "premium_written": "753,092,659", "complaint_index": "1.63", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-coordinated-care-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-coordinated-care-corp/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "95831 Coordinated Care Corp 753,092,659 24 1.63", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Delta Dental Plan of IN Inc", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "52634", "complaint_count": "2", "premium_written": "164,528,932", "complaint_index": "0.62", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-delta-dental-plan-of-in-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-delta-dental-plan-of-in-inc/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "52634 Delta Dental Plan of IN Inc 164,528,932 2 0.62", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "DentaQuest USA Ins Co Inc", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "12307", "complaint_count": "2", "premium_written": "430,498", "complaint_index": "237.80", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-dentaquest-usa-ins-co-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-dentaquest-usa-ins-co-inc/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "12307 DentaQuest USA Ins Co Inc 430,498 2 237.80", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Federal Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "20281", "complaint_count": "1", "premium_written": "2,580,338", "complaint_index": "19.84", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-federal-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-federal-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "20281 Federal Ins Co 2,580,338 1 19.84", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Federal Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "63223", "complaint_count": "2", "premium_written": "14,446", "complaint_index": "7086.50", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-federal-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-federal-life-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "63223 Federal Life Ins Co 14,446 2 7086.50", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Freedom Life Ins Co Of Amer", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "62324", "complaint_count": "2", "premium_written": "43,442,932", "complaint_index": "2.36", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-freedom-life-ins-co-of-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-freedom-life-ins-co-of-amer/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "62324 Freedom Life Ins Co Of Amer 43,442,932 2 2.36", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Genworth Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "70025", "complaint_count": "1", "premium_written": "39,101,476", "complaint_index": "1.31", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-genworth-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-genworth-life-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "70025 Genworth Life Ins Co 39,101,476 1 1.31", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Golden Rule Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "62286", "complaint_count": "1", "premium_written": "40,709,447", "complaint_index": "1.26", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-golden-rule-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-golden-rule-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "62286 Golden Rule Ins Co 40,709,447 1 1.26", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Guardian Life Ins Co Of Amer", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "64246", "complaint_count": "2", "premium_written": "88,528,627", "complaint_index": "1.16", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-guardian-life-ins-co-of-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-guardian-life-ins-co-of-amer/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "64246 Guardian Life Ins Co Of Amer 88,528,627 2 1.16", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Health Care Serv Corp A Mut 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"1,023", "complaint_index": "DNC", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-healthspring-natl-hlth-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-healthspring-natl-hlth-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "61727 HealthSpring Natl Hlth Ins Co 1,023 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Humana Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "73288", "complaint_count": "3", "premium_written": "164,650,298", "complaint_index": "0.93", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-humana-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-humana-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "73288 Humana Ins Co 164,650,298 3 0.93", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Jefferson Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "11630", "complaint_count": "1", "premium_written": "None", "complaint_index": "DNC", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-jefferson-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-jefferson-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "11630 Jefferson Ins Co None 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "John Hancock Life Ins Co USA", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "65838", "complaint_count": "2", "premium_written": "25,308,200", "complaint_index": "4.04", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-john-hancock-life-ins-co-usa", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-john-hancock-life-ins-co-usa/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "65838 John Hancock Life Ins Co USA 25,308,200 2 4.04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Life Ins Co Of N Amer", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "65498", "complaint_count": "2", "premium_written": "42,577,876", "complaint_index": "2.40", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-life-ins-co-of-n-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-life-ins-co-of-n-amer/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "65498 Life Ins Co Of N Amer 42,577,876 2 2.40", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Madison Natl Life Ins Co Inc", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "65781", "complaint_count": "1", "premium_written": "8,030,279", "complaint_index": "6.37", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-madison-natl-life-ins-co-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-madison-natl-life-ins-co-inc/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "65781 Madison Natl Life Ins Co Inc 8,030,279 1 6.37", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Members Hlth Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "94587", "complaint_count": "1", "premium_written": "None", "complaint_index": "DNC", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-members-hlth-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-members-hlth-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "94587 Members Hlth Ins Co None 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Metropolitan Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "65978", "complaint_count": "4", "premium_written": "149,650,124", "complaint_index": "1.37", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-metropolitan-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-metropolitan-life-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "65978 Metropolitan Life Ins Co 149,650,124 4 1.37", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "National Hlth Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "82538", "complaint_count": "1", "premium_written": "45,488,643", "complaint_index": "1.13", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-national-hlth-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-national-hlth-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "82538 National Hlth Ins Co 45,488,643 1 1.13", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Physicians Hlth Plan of N IN Inc", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "95436", "complaint_count": "1", "premium_written": "165,306,568", "complaint_index": "0.31", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-physicians-hlth-plan-of-n-in-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-physicians-hlth-plan-of-n-in-inc/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "95436 Physicians Hlth Plan of N IN Inc 165,306,568 1 0.31", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Physicians Mut Ins Co Inc", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "80578", "complaint_count": "1", "premium_written": "6,545,204", "complaint_index": "7.82", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-physicians-mut-ins-co-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-physicians-mut-ins-co-inc/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "80578 Physicians Mut Ins Co Inc 6,545,204 1 7.82", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Prudential Ins Co Of Amer", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "68241", "complaint_count": "1", "premium_written": "38,312,850", "complaint_index": "1.34", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-prudential-ins-co-of-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-prudential-ins-co-of-amer/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "68241 Prudential Ins Co Of Amer 38,312,850 1 1.34", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Reliance Standard Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "68381", "complaint_count": "3", "premium_written": "52,481,599", "complaint_index": "2.93", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-reliance-standard-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-reliance-standard-life-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "68381 Reliance Standard Life Ins Co 52,481,599 3 2.93", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Reserve Natl Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "68462", "complaint_count": "1", "premium_written": "9,876,784", "complaint_index": "5.18", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-reserve-natl-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-reserve-natl-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "68462 Reserve Natl Ins Co 9,876,784 1 5.18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Standard Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "69019", "complaint_count": "3", "premium_written": "70,394,932", "complaint_index": "2.18", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-standard-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-standard-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "69019 Standard Ins Co 70,394,932 3 2.18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "State Farm Mut Auto Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "25178", "complaint_count": "1", "premium_written": "16,310,637", "complaint_index": "3.14", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-state-farm-mut-auto-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-state-farm-mut-auto-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "25178 State Farm Mut Auto Ins Co 16,310,637 1 3.14", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Thrivent Financial For Lutherans", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "56014", "complaint_count": "1", "premium_written": "5,039,192", "complaint_index": "10.16", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-thrivent-financial-for-lutherans", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-thrivent-financial-for-lutherans/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "56014 Thrivent Financial For Lutherans 5,039,192 1 10.16", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Transamerica Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "86231", "complaint_count": "1", "premium_written": "14,399,309", "complaint_index": "3.55", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-transamerica-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-transamerica-life-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "86231 Transamerica Life Ins Co 14,399,309 1 3.55", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "United Amer Ins Company", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "92916", "complaint_count": "1", "premium_written": "5,923,100", "complaint_index": "8.64", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-united-amer-ins-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-united-amer-ins-company/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "92916 United Amer Ins Company 5,923,100 1 8.64", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "United States Fire Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "21113", "complaint_count": "1", "premium_written": "17,994,061", "complaint_index": "2.84", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-united-states-fire-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-united-states-fire-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "21113 United States Fire Ins Co 17,994,061 1 2.84", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UnitedHealthcare Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "79413", "complaint_count": "31", "premium_written": "1,044,066,717", "complaint_index": "1.52", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-unitedhealthcare-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-unitedhealthcare-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "79413 UnitedHealthcare Ins Co 1,044,066,717 31 1.52", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Unum Life Ins Co Of Amer", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "62235", "complaint_count": "1", "premium_written": "52,689,713", "complaint_index": "0.97", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-unum-life-ins-co-of-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-unum-life-ins-co-of-amer/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "62235 Unum Life Ins Co Of Amer 52,689,713 1 0.97", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "US Br Sun Life Assur Co of Canada", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "80802", "complaint_count": "2", "premium_written": "124,285,535", "complaint_index": "0.82", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-us-br-sun-life-assur-co-of-canada", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-us-br-sun-life-assur-co-of-canada/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "80802 US Br Sun Life Assur Co of Canada 124,285,535 2 0.82", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Vision Serv Plan Ins Co", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "39616", "complaint_count": "1", "premium_written": "35,472,149", "complaint_index": "1.44", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-vision-serv-plan-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-vision-serv-plan-ins-co/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "39616 Vision Serv Plan Ins Co 35,472,149 1 1.44", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "WellCare Prescription Ins Inc", "jurisdiction": "Indiana", "line_of_business": "Health", "year": "2025", "naic_company_number": "10155", "complaint_count": "2", "premium_written": "426,181,196", "complaint_index": "0.24", "index_basis": "2025 Health Complaint Index", "id": "2025-health-indiana-wellcare-prescription-ins-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-indiana-wellcare-prescription-ins-inc/", "source": "https://www.in.gov/idoi/files/Health-Complaint-Index-2025.pdf", "source_quote": "10155 WellCare Prescription Ins Inc 426,181,196 2 0.24", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AAA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$3,383,323", "complaint_index": ".30", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-aaa-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-aaa-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "AAA LIFE INSURANCE COMPANY 1 $3,383,323 .30", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ACCENDO INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$7,741,989", "complaint_index": ".26", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-accendo-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-accendo-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "ACCENDO INSURANCE COMPANY 2 $7,741,989 .26", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ACE PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$4,940,063", "complaint_index": ".20", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-ace-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-ace-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "ACE PROPERTY AND CASUALTY INSURANCE COMPANY 1 $4,940,063 .20", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AETNA BETTER HEALTH OF MICHIGAN INC.", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "4", "premium_written": "$513,366,504", "complaint_index": ".01", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-aetna-better-health-of-michigan-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-aetna-better-health-of-michigan-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "AETNA BETTER HEALTH OF MICHIGAN INC. 4 $513,366,504 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AETNA HEALTH AND LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "3", "premium_written": "$6,716,406", "complaint_index": ".45", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-aetna-health-and-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-aetna-health-and-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "AETNA HEALTH AND LIFE INSURANCE COMPANY 3 $6,716,406 .45", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AETNA HEALTH OF MICHIGAN INC.", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$709,831,380", "complaint_index": ".00", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-aetna-health-of-michigan-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-aetna-health-of-michigan-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "AETNA HEALTH OF MICHIGAN INC. 2 $709,831,380 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AETNA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "37", "premium_written": "$1,218,505,728", "complaint_index": ".03", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-aetna-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-aetna-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "AETNA LIFE INSURANCE COMPANY 37 $1,218,505,728 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLIANCE HEALTH AND LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "38", "premium_written": "$556,781,952", "complaint_index": ".07", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-alliance-health-and-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-alliance-health-and-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "ALLIANCE HEALTH AND LIFE INSURANCE COMPANY 38 $556,781,952 .07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "6", "premium_written": "$113,114,510", "complaint_index": ".05", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-american-family-life-assurance-company-of-columbus", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-american-family-life-assurance-company-of-columbus/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS 6 $113,114,510 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN FIDELITY ASSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$8,690,079", "complaint_index": ".12", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-american-fidelity-assurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-american-fidelity-assurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "AMERICAN FIDELITY ASSURANCE COMPANY 1 $8,690,079 .12", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN HERITAGE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$11,031,338", "complaint_index": ".09", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-american-heritage-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-american-heritage-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "AMERICAN HERITAGE LIFE INSURANCE COMPANY 1 $11,031,338 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN INCOME LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$2,418,542", "complaint_index": ".83", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-american-income-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-american-income-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "AMERICAN INCOME LIFE INSURANCE COMPANY 2 $2,418,542 .83", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERITAS LIFE INSURANCE CORP", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "9", "premium_written": "$24,368,168", "complaint_index": ".37", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-ameritas-life-insurance-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-ameritas-life-insurance-corp/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "AMERITAS LIFE INSURANCE CORP 9 $24,368,168 .37", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BANKERS FIDELITY LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "3", "premium_written": "$4,818,625", "complaint_index": ".62", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-bankers-fidelity-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-bankers-fidelity-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "BANKERS FIDELITY LIFE INSURANCE COMPANY 3 $4,818,625 .62", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BANKERS LIFE AND CASUALTY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$15,807,109", "complaint_index": ".06", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-bankers-life-and-casualty-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-bankers-life-and-casualty-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "BANKERS LIFE AND CASUALTY COMPANY 1 $15,807,109 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BCS INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$13,416,583", "complaint_index": ".15", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-bcs-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-bcs-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "BCS INSURANCE COMPANY 2 $13,416,583 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BERKSHIRE LIFE INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$23,135,644", "complaint_index": ".04", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-berkshire-life-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-berkshire-life-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "BERKSHIRE LIFE INSURANCE COMPANY OF AMERICA 1 $23,135,644 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BLUE CARE NETWORK OF MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "120", "premium_written": "$5,304,607,365", "complaint_index": ".02", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-blue-care-network-of-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-blue-care-network-of-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "BLUE CARE NETWORK OF MICHIGAN 120 $5,304,607,365 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BLUE CROSS BLUE SHIELD OF MICHIGAN MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "751", "premium_written": "$13,241,277,714", "complaint_index": ".06", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-blue-cross-blue-shield-of-michigan-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-blue-cross-blue-shield-of-michigan-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "BLUE CROSS BLUE SHIELD OF MICHIGAN MUTUAL INSURANCE COMPANY 751 $13,241,277,714 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BLUE CROSS COMPLETE OF MICHIGAN LLC", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "34", "premium_written": "$1,571,459,056", "complaint_index": ".02", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-blue-cross-complete-of-michigan-llc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-blue-cross-complete-of-michigan-llc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "BLUE CROSS COMPLETE OF MICHIGAN LLC 34 $1,571,459,056 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CHEROKEE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$76,514,505", "complaint_index": ".03", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-cherokee-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-cherokee-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "CHEROKEE INSURANCE COMPANY 2 $76,514,505 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CHESAPEAKE LIFE INSURANCE COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$11,057,459", "complaint_index": ".09", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-chesapeake-life-insurance-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-chesapeake-life-insurance-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "CHESAPEAKE LIFE INSURANCE COMPANY, THE 1 $11,057,459 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CIGNA HEALTH AND LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "25", "premium_written": "$263,807,626", "complaint_index": ".09", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-cigna-health-and-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-cigna-health-and-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "CIGNA HEALTH AND LIFE INSURANCE COMPANY 25 $263,807,626 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "COLONIAL LIFE & ACCIDENT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$20,029,782", "complaint_index": ".05", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-colonial-life-accident-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-colonial-life-accident-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "COLONIAL LIFE & ACCIDENT INSURANCE COMPANY 1 $20,029,782 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "COMBINED INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "5", "premium_written": "$10,699,234", "complaint_index": ".47", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-combined-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-combined-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "COMBINED INSURANCE COMPANY OF AMERICA 5 $10,699,234 .47", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CONTINENTAL AMERICAN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$27,208,643", "complaint_index": ".07", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-continental-american-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-continental-american-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "CONTINENTAL AMERICAN INSURANCE COMPANY 2 $27,208,643 .07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CONTINENTAL CASUALTY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "7", "premium_written": "$10,725,573", "complaint_index": ".65", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-continental-casualty-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-continental-casualty-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "CONTINENTAL CASUALTY COMPANY 7 $10,725,573 .65", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "8", "premium_written": "$45,681,433", "complaint_index": ".18", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-continental-life-insurance-company-of-brentwood-tennessee", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-continental-life-insurance-company-of-brentwood-tennessee/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE 8 $45,681,433 .18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "DEARBORN LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$12,193,968", "complaint_index": ".08", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-dearborn-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-dearborn-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "DEARBORN LIFE INSURANCE COMPANY 1 $12,193,968 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "DELTA DENTAL PLAN OF MICHIGAN, INC.", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "35", "premium_written": "$869,746,409", "complaint_index": ".04", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-delta-dental-plan-of-michigan-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-delta-dental-plan-of-michigan-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "DELTA DENTAL PLAN OF MICHIGAN, INC. 35 $869,746,409 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "EQUITABLE FINANCIAL LIFE INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$11,735,971", "complaint_index": ".09", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-equitable-financial-life-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-equitable-financial-life-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "EQUITABLE FINANCIAL LIFE INSURANCE COMPANY OF AMERICA 1 $11,735,971 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FEDERAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$1,579,980", "complaint_index": ".63", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-federal-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-federal-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "FEDERAL INSURANCE COMPANY 1 $1,579,980 .63", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FREEDOM LIFE INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "6", "premium_written": "$38,413,772", "complaint_index": ".16", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-freedom-life-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-freedom-life-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "FREEDOM LIFE INSURANCE COMPANY OF AMERICA 6 $38,413,772 .16", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GLOBE LIFE AND ACCIDENT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$1,600,726", "complaint_index": ".62", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-globe-life-and-accident-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-globe-life-and-accident-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "GLOBE LIFE AND ACCIDENT INSURANCE COMPANY 1 $1,600,726 .62", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GOLDEN RULE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "6", "premium_written": "$46,469,905", "complaint_index": ".13", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-golden-rule-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-golden-rule-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "GOLDEN RULE INSURANCE COMPANY 6 $46,469,905 .13", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GUARANTEE TRUST LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$16,234,910", "complaint_index": ".12", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-guarantee-trust-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-guarantee-trust-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "GUARANTEE TRUST LIFE INSURANCE COMPANY 2 $16,234,910 .12", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "68", "premium_written": "$116,595,467", "complaint_index": ".58", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-guardian-life-insurance-company-of-america-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-guardian-life-insurance-company-of-america-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE 68 $116,595,467 .58", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HAP CARESOURCE", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "15", "premium_written": "$440,211,091", "complaint_index": ".03", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-hap-caresource", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-hap-caresource/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "HAP CARESOURCE 15 $440,211,091 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "3", "premium_written": "$63,557,075", "complaint_index": ".05", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-hartford-life-and-accident-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-hartford-life-and-accident-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 3 $63,557,075 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HEALTH ALLIANCE PLAN OF MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "85", "premium_written": "$1,762,332,698", "complaint_index": ".05", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-health-alliance-plan-of-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-health-alliance-plan-of-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "HEALTH ALLIANCE PLAN OF MICHIGAN 85 $1,762,332,698 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HEALTH CARE SERVICE CORPORATION, A MUTUAL LEGAL RESERVE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "3", "premium_written": "$2,215,174", "complaint_index": "1.35", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-health-care-service-corporation-a-mutual-legal-reserve-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-health-care-service-corporation-a-mutual-legal-reserve-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "HEALTH CARE SERVICE CORPORATION, A MUTUAL LEGAL RESERVE COMPANY 3 $2,215,174 1.35", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HEALTHSPRING NATIONAL HEALTH INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$10,403,295", "complaint_index": ".10", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-healthspring-national-health-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-healthspring-national-health-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "HEALTHSPRING NATIONAL HEALTH INSURANCE COMPANY 1 $10,403,295 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HUMANA INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "19", "premium_written": "$3,099,605,467", "complaint_index": ".01", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-humana-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-humana-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "HUMANA INSURANCE COMPANY 19 $3,099,605,467 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HUMANA INSURANCE COMPANY OF KENTUCKY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$5,969,965", "complaint_index": ".17", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-humana-insurance-company-of-kentucky", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-humana-insurance-company-of-kentucky/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "HUMANA INSURANCE COMPANY OF KENTUCKY 1 $5,969,965 .17", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HUMANA MEDICAL PLAN OF MICHIGAN, INC.", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$760,347,492", "complaint_index": ".00", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-humana-medical-plan-of-michigan-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-humana-medical-plan-of-michigan-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "HUMANA MEDICAL PLAN OF MICHIGAN, INC. 2 $760,347,492 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HUMANADENTAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$3,280,091", "complaint_index": ".30", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-humanadental-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-humanadental-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "HUMANADENTAL INSURANCE COMPANY 1 $3,280,091 .30", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "3", "premium_written": "$38,603,603", "complaint_index": ".08", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-john-hancock-life-insurance-company-u-s-a", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-john-hancock-life-insurance-company-u-s-a/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) 3 $38,603,603 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIFE INSURANCE COMPANY OF NORTH AMERICA", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "7", "premium_written": "$87,618,101", "complaint_index": ".08", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-life-insurance-company-of-north-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-life-insurance-company-of-north-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "LIFE INSURANCE COMPANY OF NORTH AMERICA 7 $87,618,101 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIFESECURE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "3", "premium_written": "$10,193,001", "complaint_index": ".29", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-lifesecure-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-lifesecure-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "LIFESECURE INSURANCE COMPANY 3 $10,193,001 .29", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "6", "premium_written": "$88,177,905", "complaint_index": ".07", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-lincoln-national-life-insurance-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-lincoln-national-life-insurance-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE 6 $88,177,905 .07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LOYAL AMERICAN LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$8,758,176", "complaint_index": ".11", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-loyal-american-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-loyal-american-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "LOYAL AMERICAN LIFE INSURANCE COMPANY 1 $8,758,176 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MANHATTAN LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "3", "premium_written": "$2,906,242", "complaint_index": "1.03", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-manhattan-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-manhattan-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "MANHATTAN LIFE INSURANCE COMPANY 3 $2,906,242 1.03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MANHATTANLIFE INSURANCE AND ANNUITY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$7,045,805", "complaint_index": ".28", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-manhattanlife-insurance-and-annuity-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-manhattanlife-insurance-and-annuity-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "MANHATTANLIFE INSURANCE AND ANNUITY COMPANY 2 $7,045,805 .28", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$14,585,291", "complaint_index": ".14", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-massachusetts-mutual-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-massachusetts-mutual-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY 2 $14,585,291 .14", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MCLAREN HEALTH PLAN COMMUNITY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "13", "premium_written": "$23,074,129", "complaint_index": ".56", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-mclaren-health-plan-community", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-mclaren-health-plan-community/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "MCLAREN HEALTH PLAN COMMUNITY 13 $23,074,129 .56", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MCLAREN HEALTH PLAN, INC.", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "11", "premium_written": "$1,331,425,236", "complaint_index": ".01", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-mclaren-health-plan-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-mclaren-health-plan-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "MCLAREN HEALTH PLAN, INC. 11 $1,331,425,236 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MEDICO INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$13,655,969", "complaint_index": ".15", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-medico-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-medico-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "MEDICO INSURANCE COMPANY 2 $13,655,969 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MEDICO LIFE AND HEALTH INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$5,061,830", "complaint_index": ".20", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-medico-life-and-health-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-medico-life-and-health-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "MEDICO LIFE AND HEALTH INSURANCE COMPANY 1 $5,061,830 .20", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MERIDIAN HEALTH PLAN OF MICHIGAN, INC.", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "109", "premium_written": "$3,301,852,279", "complaint_index": ".03", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-meridian-health-plan-of-michigan-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-meridian-health-plan-of-michigan-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "MERIDIAN HEALTH PLAN OF MICHIGAN, INC. 109 $3,301,852,279 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "METROPOLITAN LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "9", "premium_written": "$215,724,199", "complaint_index": ".04", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-metropolitan-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-metropolitan-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "METROPOLITAN LIFE INSURANCE COMPANY 9 $215,724,199 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MINNESOTA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$17,919,406", "complaint_index": ".11", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-minnesota-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-minnesota-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "MINNESOTA LIFE INSURANCE COMPANY 2 $17,919,406 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MOLINA HEALTHCARE OF MICHIGAN, INC.", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "44", "premium_written": "$2,216,208,182", "complaint_index": ".02", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-molina-healthcare-of-michigan-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-molina-healthcare-of-michigan-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "MOLINA HEALTHCARE OF MICHIGAN, INC. 44 $2,216,208,182 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NATIONAL HEALTH INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$13,607,387", "complaint_index": ".15", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-national-health-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-national-health-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "NATIONAL HEALTH INSURANCE COMPANY 2 $13,607,387 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NGL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$21,869,335", "complaint_index": ".05", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-ngl-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-ngl-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "NGL INSURANCE COMPANY 1 $21,869,335 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "OSCAR INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "6", "premium_written": "$19,146,451", "complaint_index": ".31", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-oscar-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-oscar-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "OSCAR INSURANCE COMPANY 6 $19,146,451 .31", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PARAMOUNT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$4,915,561", "complaint_index": ".41", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-paramount-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-paramount-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "PARAMOUNT INSURANCE COMPANY 2 $4,915,561 .41", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PHILADELPHIA AMERICAN LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$3,809,299", "complaint_index": ".26", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-philadelphia-american-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-philadelphia-american-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "PHILADELPHIA AMERICAN LIFE INSURANCE COMPANY 1 $3,809,299 .26", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRINCIPAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "9", "premium_written": "$86,362,550", "complaint_index": ".10", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-principal-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-principal-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "PRINCIPAL LIFE INSURANCE COMPANY 9 $86,362,550 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRIORITY HEALTH", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "151", "premium_written": "$6,132,537,973", "complaint_index": ".02", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-priority-health", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-priority-health/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "PRIORITY HEALTH 151 $6,132,537,973 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRIORITY HEALTH CHOICE, INC.", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "10", "premium_written": "$1,284,576,424", "complaint_index": ".01", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-priority-health-choice-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-priority-health-choice-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "PRIORITY HEALTH CHOICE, INC. 10 $1,284,576,424 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRIORITY HEALTH INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "35", "premium_written": "$383,402,843", "complaint_index": ".09", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-priority-health-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-priority-health-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "PRIORITY HEALTH INSURANCE COMPANY 35 $383,402,843 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "4", "premium_written": "$64,809,257", "complaint_index": ".06", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-prudential-insurance-company-of-america-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-prudential-insurance-company-of-america-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE 4 $64,809,257 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "RELIANCE STANDARD LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$25,689,815", "complaint_index": ".04", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-reliance-standard-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-reliance-standard-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "RELIANCE STANDARD LIFE INSURANCE COMPANY 1 $25,689,815 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "RELIASTAR LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$41,188,543", "complaint_index": ".05", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-reliastar-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-reliastar-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "RELIASTAR LIFE INSURANCE COMPANY 2 $41,188,543 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$16,066,427", "complaint_index": ".06", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-renaissance-life-health-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-renaissance-life-health-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA 1 $16,066,427 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "RIVERSOURCE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$11,863,364", "complaint_index": ".17", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-riversource-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-riversource-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "RIVERSOURCE LIFE INSURANCE COMPANY 2 $11,863,364 .17", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SILVERSCRIPT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$128,573,832", "complaint_index": ".01", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-silverscript-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-silverscript-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "SILVERSCRIPT INSURANCE COMPANY 1 $128,573,832 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "STANDARD INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$35,315,287", "complaint_index": ".06", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-standard-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-standard-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "STANDARD INSURANCE COMPANY 2 $35,315,287 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SUN LIFE ASSURANCE COMPANY OF CANADA", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "6", "premium_written": "$88,012,286", "complaint_index": ".07", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-sun-life-assurance-company-of-canada", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-sun-life-assurance-company-of-canada/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "SUN LIFE ASSURANCE COMPANY OF CANADA 6 $88,012,286 .07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRANSAMERICA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "3", "premium_written": "$31,791,226", "complaint_index": ".09", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-transamerica-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-transamerica-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "TRANSAMERICA LIFE INSURANCE COMPANY 3 $31,791,226 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRUSTMARK INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$6,637,734", "complaint_index": ".15", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-trustmark-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-trustmark-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "TRUSTMARK INSURANCE COMPANY 1 $6,637,734 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNIFIED LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$2,563,698", "complaint_index": ".39", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-unified-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-unified-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "UNIFIED LIFE INSURANCE COMPANY 1 $2,563,698 .39", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNION SECURITY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "2", "premium_written": "$1,829,759", "complaint_index": "1.09", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-union-security-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-union-security-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "UNION SECURITY INSURANCE COMPANY 2 $1,829,759 1.09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNITEDHEALTHCARE COMMUNITY PLAN, INC.", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "36", "premium_written": "$2,424,953,339", "complaint_index": ".01", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-unitedhealthcare-community-plan-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-unitedhealthcare-community-plan-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "UNITEDHEALTHCARE COMMUNITY PLAN, INC. 36 $2,424,953,339 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNITEDHEALTHCARE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "78", "premium_written": "$1,283,385,522", "complaint_index": ".06", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-unitedhealthcare-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-unitedhealthcare-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "UNITEDHEALTHCARE INSURANCE COMPANY 78 $1,283,385,522 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNIVERSITY OF MICHIGAN HEALTH PLAN", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "5", "premium_written": "$142,052,673", "complaint_index": ".04", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-university-of-michigan-health-plan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-university-of-michigan-health-plan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "UNIVERSITY OF MICHIGAN HEALTH PLAN 5 $142,052,673 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNUM INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "4", "premium_written": "$21,793,249", "complaint_index": ".18", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-unum-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-unum-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "UNUM INSURANCE COMPANY 4 $21,793,249 .18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNUM LIFE INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "6", "premium_written": "$138,634,794", "complaint_index": ".04", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-unum-life-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-unum-life-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "UNUM LIFE INSURANCE COMPANY OF AMERICA 6 $138,634,794 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UPPER PENINSULA HEALTH PLAN, LLC", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "5", "premium_written": "$367,919,422", "complaint_index": ".01", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-upper-peninsula-health-plan-llc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-upper-peninsula-health-plan-llc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "UPPER PENINSULA HEALTH PLAN, LLC 5 $367,919,422 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "USAA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$6,170,035", "complaint_index": ".16", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-usaa-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-usaa-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "USAA LIFE INSURANCE COMPANY 1 $6,170,035 .16", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "VISION SERVICE PLAN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "8", "premium_written": "$76,367,057", "complaint_index": ".10", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-vision-service-plan-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-vision-service-plan-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "VISION SERVICE PLAN INSURANCE COMPANY 8 $76,367,057 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "WASHINGTON NATIONAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$12,774,316", "complaint_index": ".08", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-washington-national-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-washington-national-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "WASHINGTON NATIONAL INSURANCE COMPANY 1 $12,774,316 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "WELLFLEET INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$2,274,622", "complaint_index": ".44", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-wellfleet-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-wellfleet-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "WELLFLEET INSURANCE COMPANY 1 $2,274,622 .44", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ZING HEALTH OF MICHIGAN, INC.", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "4", "premium_written": "$144,317,954", "complaint_index": ".03", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-zing-health-of-michigan-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-zing-health-of-michigan-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "ZING HEALTH OF MICHIGAN, INC. 4 $144,317,954 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ZURICH AMERICAN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Health", "year": "2025", "complaint_count": "1", "premium_written": "$7,489,386", "complaint_index": ".13", "index_basis": "Coverage Type: Accident and Health Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-health-michigan-zurich-american-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-health-michigan-zurich-american-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=ACHL&forYear=2025", "source_quote": "ZURICH AMERICAN INSURANCE COMPANY 1 $7,489,386 .13", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Allstate Ind Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "19240", "complaint_count": "1", "premium_written": "6,908,803", "complaint_index": "1.65", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-allstate-ind-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-allstate-ind-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "19240 Allstate Ind Co 6,908,803 1 1.65", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Allstate Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "19232", "complaint_count": "3", "premium_written": "24,635,070", "complaint_index": "1.39", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-allstate-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-allstate-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "19232 Allstate Ins Co 24,635,070 3 1.39", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Allstate N Amer Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "11110", "complaint_count": "2", "premium_written": "51,885,370", "complaint_index": "0.44", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-allstate-n-amer-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-allstate-n-amer-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "11110 Allstate N Amer Ins Co 51,885,370 2 0.44", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Allstate Prop & Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "17230", "complaint_count": "1", "premium_written": "24,620,333", "complaint_index": "0.46", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-allstate-prop-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-allstate-prop-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "17230 Allstate Prop & Cas Ins Co 24,620,333 1 0.46", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Allstate Vehicle & Prop Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "37907", "complaint_count": "20", "premium_written": "214,681,777", "complaint_index": "1.06", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-allstate-vehicle-prop-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-allstate-vehicle-prop-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "37907 Allstate Vehicle & Prop Ins Co 214,681,777 20 1.06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Bankers Ins Co Of FL", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "10111", "complaint_count": "6", "premium_written": "10,425,832", "complaint_index": "6.55", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-american-bankers-ins-co-of-fl", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-american-bankers-ins-co-of-fl/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "10111 American Bankers Ins Co Of FL 10,425,832 6 6.55", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Economy Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "19690", "complaint_count": "4", "premium_written": "109,677,473", "complaint_index": "0.41", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-american-economy-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-american-economy-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "19690 American Economy Ins Co 109,677,473 4 0.41", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Family Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "10386", "complaint_count": "4", "premium_written": "59,980,365", "complaint_index": "0.76", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-american-family-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-american-family-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "10386 American Family Ins Co 59,980,365 4 0.76", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Modern Prop & Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "42722", "complaint_count": "1", "premium_written": "32,843,451", "complaint_index": "0.35", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-american-modern-prop-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-american-modern-prop-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "42722 American Modern Prop & Cas Ins Co 32,843,451 1 0.35", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Select Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "19992", "complaint_count": "1", "premium_written": "18,862,779", "complaint_index": "0.60", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-american-select-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-american-select-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "19992 American Select Ins Co 18,862,779 1 0.60", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ASI Select Ins Corp", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "14042", "complaint_count": "9", "premium_written": "75,394,610", "complaint_index": "1.36", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-asi-select-ins-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-asi-select-ins-corp/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "14042 ASI Select Ins Corp 75,394,610 9 1.36", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Auto Club Family Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "27235", "complaint_count": "1", "premium_written": "2,160,295", "complaint_index": "5.27", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-auto-club-family-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-auto-club-family-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "27235 Auto Club Family Ins Co 2,160,295 1 5.27", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Consolidated Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "22640", "complaint_count": "4", "premium_written": "46,870,264", "complaint_index": "0.97", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-consolidated-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-consolidated-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "22640 Consolidated Ins Co 46,870,264 4 0.97", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Erie Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "26263", "complaint_count": "13", "premium_written": "248,200,715", "complaint_index": "0.60", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-erie-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-erie-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "26263 Erie Ins Co 248,200,715 13 0.60", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Erie Ins Exch", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "26271", "complaint_count": "2", "premium_written": "30,394,078", "complaint_index": "0.75", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-erie-ins-exch", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-erie-ins-exch/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "26271 Erie Ins Exch 30,394,078 2 0.75", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Esurance Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "25712", "complaint_count": "1", "premium_written": "1,889,589", "complaint_index": "6.02", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-esurance-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-esurance-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "25712 Esurance Ins Co 1,889,589 1 6.02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Farmers Automobile Ins Assoc", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "24201", "complaint_count": "1", "premium_written": "7,792,886", "complaint_index": "1.46", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-farmers-automobile-ins-assoc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-farmers-automobile-ins-assoc/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "24201 Farmers Automobile Ins Assoc 7,792,886 1 1.46", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Farmers Ins Exch", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "21652", "complaint_count": "1", "premium_written": "26,720,048", "complaint_index": "0.43", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-farmers-ins-exch", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-farmers-ins-exch/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "21652 Farmers Ins Exch 26,720,048 1 0.43", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Foremost Ins Co Grand Rapids MI", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "11185", "complaint_count": "1", "premium_written": "39,036,161", "complaint_index": "0.29", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-foremost-ins-co-grand-rapids-mi", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-foremost-ins-co-grand-rapids-mi/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "11185 Foremost Ins Co Grand Rapids MI 39,036,161 1 0.29", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Garrison Prop & Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "21253", "complaint_count": "1", "premium_written": "14,473,292", "complaint_index": "0.79", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-garrison-prop-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-garrison-prop-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "21253 Garrison Prop & Cas Ins Co 14,473,292 1 0.79", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Goodville Mut Cas Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "14044", "complaint_count": "2", "premium_written": "8,353,702", "complaint_index": "2.72", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-goodville-mut-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-goodville-mut-cas-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "14044 Goodville Mut Cas Co 8,353,702 2 2.72", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Hastings Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "14176", "complaint_count": "3", "premium_written": "15,559,374", "complaint_index": "2.19", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-hastings-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-hastings-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "14176 Hastings Ins Co 15,559,374 3 2.19", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Homesite Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "17221", "complaint_count": "8", "premium_written": "135,760,131", "complaint_index": "0.67", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-homesite-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-homesite-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "17221 Homesite Ins Co 135,760,131 8 0.67", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Horace Mann Prop & Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "22756", "complaint_count": "1", "premium_written": "2,988,628", "complaint_index": "3.81", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-horace-mann-prop-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-horace-mann-prop-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "22756 Horace Mann Prop & Cas Ins Co 2,988,628 1 3.81", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Imperial Fire & Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "44369", "complaint_count": "3", "premium_written": "24,192,650", "complaint_index": "1.41", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-imperial-fire-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-imperial-fire-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "44369 Imperial Fire & Cas Ins Co 24,192,650 3 1.41", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Indiana Farmers Mut Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "22624", "complaint_count": "4", "premium_written": "94,554,535", "complaint_index": "0.48", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-indiana-farmers-mut-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-indiana-farmers-mut-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "22624 Indiana Farmers Mut Ins Co 94,554,535 4 0.48", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Lemonade Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "16023", "complaint_count": "1", "premium_written": "4,915,290", "complaint_index": "2.31", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-lemonade-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-lemonade-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "16023 Lemonade Ins Co 4,915,290 1 2.31", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Lyndon Southern Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "10051", "complaint_count": "1", "premium_written": "4,264,652", "complaint_index": "2.67", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-lyndon-southern-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-lyndon-southern-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "10051 Lyndon Southern Ins Co 4,264,652 1 2.67", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Madison Mut Ins Company", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "14443", "complaint_count": "1", "premium_written": "5,223,817", "complaint_index": "2.18", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-madison-mut-ins-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-madison-mut-ins-company/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "14443 Madison Mut Ins Company 5,223,817 1 2.18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Memberselect Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "21229", "complaint_count": "2", "premium_written": "14,192,266", "complaint_index": "1.60", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-memberselect-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-memberselect-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "21229 Memberselect Ins Co 14,192,266 2 1.60", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Nationwide Ins Co Of Amer", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "25453", "complaint_count": "4", "premium_written": "22,378,234", "complaint_index": "2.03", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-nationwide-ins-co-of-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-nationwide-ins-co-of-amer/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "25453 Nationwide Ins Co Of Amer 22,378,234 4 2.03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Old Guard Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "17558", "complaint_count": "1", "premium_written": "7,439,343", "complaint_index": "1.53", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-old-guard-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-old-guard-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "17558 Old Guard Ins Co 7,439,343 1 1.53", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Peerless Ind Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "18333", "complaint_count": "3", "premium_written": "16,274,588", "complaint_index": "2.10", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-peerless-ind-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-peerless-ind-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "18333 Peerless Ind Ins Co 16,274,588 3 2.10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Progressive Paloverde Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "44695", "complaint_count": "2", "premium_written": "22,902", "complaint_index": "DNC", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-progressive-paloverde-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-progressive-paloverde-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "44695 Progressive Paloverde Ins Co 22,902 2 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Progressive Southeastern Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "38784", "complaint_count": "1", "premium_written": "7,301,610", "complaint_index": "1.56", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-progressive-southeastern-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-progressive-southeastern-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "38784 Progressive Southeastern Ins Co 7,301,610 1 1.56", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Property Owners Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "32905", "complaint_count": "1", "premium_written": "195,476,769", "complaint_index": "0.06", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-property-owners-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-property-owners-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "32905 Property Owners Ins Co 195,476,769 1 0.06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Rock Ridge Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "11089", "complaint_count": "4", "premium_written": "16,289,042", "complaint_index": "2.79", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-rock-ridge-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-rock-ridge-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "11089 Rock Ridge Ins Co 16,289,042 4 2.79", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Standard Guar Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "42986", "complaint_count": "1", "premium_written": "15,622", "complaint_index": "DNC", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-standard-guar-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-standard-guar-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "42986 Standard Guar Ins Co 15,622 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "State Farm Fire & Cas Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "25143", "complaint_count": "111", "premium_written": "836,569,331", "complaint_index": "1.51", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-state-farm-fire-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-state-farm-fire-cas-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "25143 State Farm Fire & Cas Co 836,569,331 111 1.51", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Stillwater Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "25180", "complaint_count": "1", "premium_written": "3,983,097", "complaint_index": "2.86", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-stillwater-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-stillwater-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "25180 Stillwater Ins Co 3,983,097 1 2.86", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Travelers Personal Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "38130", "complaint_count": "1", "premium_written": "93,242,307", "complaint_index": "0.12", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-travelers-personal-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-travelers-personal-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "38130 Travelers Personal Ins Co 93,242,307 1 0.12", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Triassic Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "29734", "complaint_count": "1", "premium_written": "1,438,960", "complaint_index": "7.91", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-triassic-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-triassic-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "29734 Triassic Ins Co 1,438,960 1 7.91", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "United Farm Family Mut Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "15288", "complaint_count": "7", "premium_written": "267,684,403", "complaint_index": "0.30", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-united-farm-family-mut-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-united-farm-family-mut-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "15288 United Farm Family Mut Ins Co 267,684,403 7 0.30", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "United Serv Automobile Assn", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "25941", "complaint_count": "2", "premium_written": "42,930,304", "complaint_index": "0.53", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-united-serv-automobile-assn", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-united-serv-automobile-assn/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "25941 United Serv Automobile Assn 42,930,304 2 0.53", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Universal Prop & Cas Ins", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "10861", "complaint_count": "13", "premium_written": "23,668,334", "complaint_index": "6.25", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-universal-prop-cas-ins", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-universal-prop-cas-ins/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "10861 Universal Prop & Cas Ins 23,668,334 13 6.25", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "USAA Cas Ins Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "25968", "complaint_count": "1", "premium_written": "33,302,126", "complaint_index": "0.34", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-usaa-cas-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-usaa-cas-ins-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "25968 USAA Cas Ins Co 33,302,126 1 0.34", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "USAA Gen Ind Co", "jurisdiction": "Indiana", "line_of_business": "Homeowners", "year": "2025", "naic_company_number": "18600", "complaint_count": "3", "premium_written": "32,884,811", "complaint_index": "1.04", "index_basis": "2025 Homeowners Complaint Index", "id": "2025-homeowners-indiana-usaa-gen-ind-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-indiana-usaa-gen-ind-co/", "source": "https://www.in.gov/idoi/files/Homeowners-Complaint-Index-2025.pdf", "source_quote": "18600 USAA Gen Ind Co 32,884,811 3 1.04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ACCELERANT SPECIALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$1,786,816", "complaint_index": ".56", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-accelerant-specialty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-accelerant-specialty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "ACCELERANT SPECIALTY INSURANCE COMPANY 1 $1,786,816 .56", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AIG PROPERTY CASUALTY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$8,185,198", "complaint_index": ".12", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-aig-property-casualty-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-aig-property-casualty-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "AIG PROPERTY CASUALTY COMPANY 1 $8,185,198 .12", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLSTATE INDEMNITY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "7", "premium_written": "$15,740,095", "complaint_index": ".44", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-allstate-indemnity-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-allstate-indemnity-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "ALLSTATE INDEMNITY COMPANY 7 $15,740,095 .44", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLSTATE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "3", "premium_written": "$20,731,697", "complaint_index": ".14", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-allstate-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-allstate-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "ALLSTATE INSURANCE COMPANY 3 $20,731,697 .14", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLSTATE NORTH AMERICAN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$24,532,117", "complaint_index": ".04", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-allstate-north-american-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-allstate-north-american-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "ALLSTATE NORTH AMERICAN INSURANCE COMPANY 1 $24,532,117 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "6", "premium_written": "$31,668,821", "complaint_index": ".19", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-allstate-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-allstate-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 6 $31,668,821 .19", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLSTATE VEHICLE AND PROPERTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "67", "premium_written": "$233,315,548", "complaint_index": ".29", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-allstate-vehicle-and-property-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-allstate-vehicle-and-property-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "ALLSTATE VEHICLE AND PROPERTY INSURANCE COMPANY 67 $233,315,548 .29", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "10", "premium_written": "$16,498,887", "complaint_index": ".61", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-american-bankers-insurance-company-of-florida", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-american-bankers-insurance-company-of-florida/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 10 $16,498,887 .61", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN ECONOMY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "14", "premium_written": "$65,310,019", "complaint_index": ".21", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-american-economy-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-american-economy-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "AMERICAN ECONOMY INSURANCE COMPANY 14 $65,310,019 .21", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "12", "premium_written": "$47,988,017", "complaint_index": ".25", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-american-modern-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-american-modern-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY 12 $47,988,017 .25", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN STRATEGIC INSURANCE CORP.", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "34", "premium_written": "$138,851,552", "complaint_index": ".24", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-american-strategic-insurance-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-american-strategic-insurance-corp/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "AMERICAN STRATEGIC INSURANCE CORP. 34 $138,851,552 .24", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ARMED FORCES INSURANCE EXCHANGE", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "3", "premium_written": "$1,128,994", "complaint_index": "2.66", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-armed-forces-insurance-exchange", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-armed-forces-insurance-exchange/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "ARMED FORCES INSURANCE EXCHANGE 3 $1,128,994 2.66", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ATLANTIC STATES INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$1,847,683", "complaint_index": ".54", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-atlantic-states-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-atlantic-states-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "ATLANTIC STATES INSURANCE COMPANY 1 $1,847,683 .54", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AUTO CLUB GROUP INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "12", "premium_written": "$63,928,367", "complaint_index": ".19", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-auto-club-group-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-auto-club-group-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "AUTO CLUB GROUP INSURANCE COMPANY 12 $63,928,367 .19", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AUTO CLUB INSURANCE ASSOCIATION", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "77", "premium_written": "$361,873,381", "complaint_index": ".21", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-auto-club-insurance-association", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-auto-club-insurance-association/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "AUTO CLUB INSURANCE ASSOCIATION 77 $361,873,381 .21", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AUTO-OWNERS INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "80", "premium_written": "$906,463,270", "complaint_index": ".09", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-auto-owners-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-auto-owners-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "AUTO-OWNERS INSURANCE COMPANY 80 $906,463,270 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CINCINNATI CASUALTY COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "3", "premium_written": "$26,041,745", "complaint_index": ".12", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-cincinnati-casualty-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-cincinnati-casualty-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "CINCINNATI CASUALTY COMPANY, THE 3 $26,041,745 .12", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CINCINNATI INSURANCE COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "3", "premium_written": "$29,812,783", "complaint_index": ".10", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-cincinnati-insurance-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-cincinnati-insurance-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "CINCINNATI INSURANCE COMPANY, THE 3 $29,812,783 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CITIZENS INSURANCE COMPANY OF THE MIDWEST", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "41", "premium_written": "$359,847,400", "complaint_index": ".11", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-citizens-insurance-company-of-the-midwest", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-citizens-insurance-company-of-the-midwest/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "CITIZENS INSURANCE COMPANY OF THE MIDWEST 41 $359,847,400 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "EMPLOYERS MUTUAL CASUALTY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$9,615,282", "complaint_index": ".10", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-employers-mutual-casualty-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-employers-mutual-casualty-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "EMPLOYERS MUTUAL CASUALTY COMPANY 1 $9,615,282 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ESURANCE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$4,074,190", "complaint_index": ".25", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-esurance-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-esurance-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "ESURANCE INSURANCE COMPANY 1 $4,074,190 .25", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "51", "premium_written": "$259,380,108", "complaint_index": ".20", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-farm-bureau-general-insurance-company-of-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-farm-bureau-general-insurance-company-of-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 51 $259,380,108 .20", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "6", "premium_written": "$144,165,690", "complaint_index": ".04", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-farm-bureau-mutual-insurance-company-of-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-farm-bureau-mutual-insurance-company-of-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 6 $144,165,690 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARMERS AND MERCHANTS MUTUAL FIRE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$4,809,291", "complaint_index": ".21", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-farmers-and-merchants-mutual-fire-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-farmers-and-merchants-mutual-fire-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FARMERS AND MERCHANTS MUTUAL FIRE INSURANCE COMPANY 1 $4,809,291 .21", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "7", "premium_written": "$12,020,260", "complaint_index": ".58", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-farmers-group-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-farmers-group-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 7 $12,020,260 .58", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARMERS INSURANCE EXCHANGE", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "4", "premium_written": "$43,537,620", "complaint_index": ".09", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-farmers-insurance-exchange", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-farmers-insurance-exchange/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FARMERS INSURANCE EXCHANGE 4 $43,537,620 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARMERS MUTUAL INSURANCE COMPANY OF MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$2,372,934", "complaint_index": ".42", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-farmers-mutual-insurance-company-of-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-farmers-mutual-insurance-company-of-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FARMERS MUTUAL INSURANCE COMPANY OF MICHIGAN 1 $2,372,934 .42", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FIRE INSURANCE EXCHANGE", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "6", "premium_written": "$53,151,492", "complaint_index": ".11", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-fire-insurance-exchange", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-fire-insurance-exchange/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FIRE INSURANCE EXCHANGE 6 $53,151,492 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "17", "premium_written": "$117,087,251", "complaint_index": ".15", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-foremost-insurance-company-grand-rapids-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-foremost-insurance-company-grand-rapids-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN 17 $117,087,251 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "2", "premium_written": "$5,372,479", "complaint_index": ".37", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-foremost-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-foremost-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY 2 $5,372,479 .37", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FRANKENMUTH INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "12", "premium_written": "$126,876,737", "complaint_index": ".09", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-frankenmuth-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-frankenmuth-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FRANKENMUTH INSURANCE COMPANY 12 $126,876,737 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FREMONT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "8", "premium_written": "$117,435,311", "complaint_index": ".07", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-fremont-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-fremont-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "FREMONT INSURANCE COMPANY 8 $117,435,311 .07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$5,948,688", "complaint_index": ".17", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-garrison-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-garrison-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY 1 $5,948,688 .17", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GRANGE INSURANCE COMPANY OF MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$5,001,757", "complaint_index": ".20", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-grange-insurance-company-of-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-grange-insurance-company-of-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "GRANGE INSURANCE COMPANY OF MICHIGAN 1 $5,001,757 .20", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GREAT LAKES MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "2", "premium_written": "$2,842,427", "complaint_index": ".70", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-great-lakes-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-great-lakes-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "GREAT LAKES MUTUAL INSURANCE COMPANY 2 $2,842,427 .70", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HARTFORD INSURANCE COMPANY OF THE SOUTHEAST", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "5", "premium_written": "$11,820,632", "complaint_index": ".42", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-hartford-insurance-company-of-the-southeast", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-hartford-insurance-company-of-the-southeast/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "HARTFORD INSURANCE COMPANY OF THE SOUTHEAST 5 $11,820,632 .42", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HASTINGS INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "13", "premium_written": "$37,679,936", "complaint_index": ".35", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-hastings-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-hastings-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "HASTINGS INSURANCE COMPANY 13 $37,679,936 .35", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HOME-OWNERS INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$8,561,299", "complaint_index": ".12", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-home-owners-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-home-owners-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "HOME-OWNERS INSURANCE COMPANY 1 $8,561,299 .12", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HOMESITE INSURANCE COMPANY OF THE MIDWEST", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "41", "premium_written": "$214,486,079", "complaint_index": ".19", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-homesite-insurance-company-of-the-midwest", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-homesite-insurance-company-of-the-midwest/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "HOMESITE INSURANCE COMPANY OF THE MIDWEST 41 $214,486,079 .19", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "INTEGON NATIONAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$4,065,377", "complaint_index": ".25", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-integon-national-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-integon-national-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "INTEGON NATIONAL INSURANCE COMPANY 1 $4,065,377 .25", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LEMONADE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "3", "premium_written": "$7,523,926", "complaint_index": ".40", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-lemonade-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-lemonade-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "LEMONADE INSURANCE COMPANY 3 $7,523,926 .40", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIBERTY INSURANCE CORPORATION", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$2,577,455", "complaint_index": ".39", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-liberty-insurance-corporation", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-liberty-insurance-corporation/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "LIBERTY INSURANCE CORPORATION 1 $2,577,455 .39", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIBERTY MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$5,075,739", "complaint_index": ".20", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-liberty-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-liberty-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "LIBERTY MUTUAL INSURANCE COMPANY 1 $5,075,739 .20", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIBERTY MUTUAL PERSONAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "17", "premium_written": "$52,346,839", "complaint_index": ".32", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-liberty-mutual-personal-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-liberty-mutual-personal-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "LIBERTY MUTUAL PERSONAL INSURANCE COMPANY 17 $52,346,839 .32", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LM INSURANCE CORPORATION", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "2", "premium_written": "$3,347,601", "complaint_index": ".60", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-lm-insurance-corporation", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-lm-insurance-corporation/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "LM INSURANCE CORPORATION 2 $3,347,601 .60", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LYNDON SOUTHERN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$4,490,975", "complaint_index": ".22", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-lyndon-southern-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-lyndon-southern-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "LYNDON SOUTHERN INSURANCE COMPANY 1 $4,490,975 .22", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MEEMIC INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "37", "premium_written": "$127,643,795", "complaint_index": ".29", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-meemic-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-meemic-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "MEEMIC INSURANCE COMPANY 37 $127,643,795 .29", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MICHIGAN BASIC PROPERTY INS ASSOCIATION", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "6", "premium_written": "$14,857,416", "complaint_index": ".40", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-michigan-basic-property-ins-association", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-michigan-basic-property-ins-association/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "MICHIGAN BASIC PROPERTY INS ASSOCIATION 6 $14,857,416 .40", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NATIONWIDE GENERAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "5", "premium_written": "$26,568,091", "complaint_index": ".19", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-nationwide-general-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-nationwide-general-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "NATIONWIDE GENERAL INSURANCE COMPANY 5 $26,568,091 .19", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NATIONWIDE PROPERTY AND CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$6,941,271", "complaint_index": ".14", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-nationwide-property-and-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-nationwide-property-and-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "NATIONWIDE PROPERTY AND CASUALTY INSURANCE COMPANY 1 $6,941,271 .14", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NORTHERN MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "3", "premium_written": "$19,267,087", "complaint_index": ".16", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-northern-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-northern-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "NORTHERN MUTUAL INSURANCE COMPANY 3 $19,267,087 .16", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PEERLESS INDEMNITY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "11", "premium_written": "$28,367,173", "complaint_index": ".39", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-peerless-indemnity-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-peerless-indemnity-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "PEERLESS INDEMNITY INSURANCE COMPANY 11 $28,367,173 .39", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PIONEER STATE MUTUAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "7", "premium_written": "$88,466,030", "complaint_index": ".08", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-pioneer-state-mutual-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-pioneer-state-mutual-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "PIONEER STATE MUTUAL INSURANCE COMPANY 7 $88,466,030 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRIVILEGE UNDERWRITERS RECIPROCAL EXCHANGE", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$20,513,636", "complaint_index": ".05", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-privilege-underwriters-reciprocal-exchange", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-privilege-underwriters-reciprocal-exchange/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "PRIVILEGE UNDERWRITERS RECIPROCAL EXCHANGE 1 $20,513,636 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "2", "premium_written": "$4,515,027", "complaint_index": ".44", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-property-and-casualty-insurance-company-of-hartford", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-property-and-casualty-insurance-company-of-hartford/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 2 $4,515,027 .44", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SAFECO INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "5", "premium_written": "$27,150,172", "complaint_index": ".18", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-safeco-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-safeco-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "SAFECO INSURANCE COMPANY OF AMERICA 5 $27,150,172 .18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SPINNAKER INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$4,662,145", "complaint_index": ".21", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-spinnaker-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-spinnaker-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "SPINNAKER INSURANCE COMPANY 1 $4,662,145 .21", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "STANDARD GUARANTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "4", "premium_written": "$28,068,915", "complaint_index": ".14", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-standard-guaranty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-standard-guaranty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "STANDARD GUARANTY INSURANCE COMPANY 4 $28,068,915 .14", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "STATE FARM FIRE AND CASUALTY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "153", "premium_written": "$835,923,313", "complaint_index": ".18", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-state-farm-fire-and-casualty-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-state-farm-fire-and-casualty-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "STATE FARM FIRE AND CASUALTY COMPANY 153 $835,923,313 .18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TEACHERS INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$7,803,782", "complaint_index": ".13", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-teachers-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-teachers-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "TEACHERS INSURANCE COMPANY 1 $7,803,782 .13", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRAVCO INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "11", "premium_written": "$24,659,618", "complaint_index": ".45", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-travco-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-travco-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "TRAVCO INSURANCE COMPANY 11 $24,659,618 .45", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRAVELERS INDEMNITY COMPANY OF AMERICA, THE", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$1,196,737", "complaint_index": ".84", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-travelers-indemnity-company-of-america-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-travelers-indemnity-company-of-america-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "TRAVELERS INDEMNITY COMPANY OF AMERICA, THE 1 $1,196,737 .84", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRUCK INSURANCE EXCHANGE", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$4,354,218", "complaint_index": ".23", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-truck-insurance-exchange", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-truck-insurance-exchange/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "TRUCK INSURANCE EXCHANGE 1 $4,354,218 .23", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRUMBULL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "4", "premium_written": "$17,661,717", "complaint_index": ".23", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-trumbull-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-trumbull-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "TRUMBULL INSURANCE COMPANY 4 $17,661,717 .23", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNITED SERVICES AUTOMOBILE ASSOCIATION", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "6", "premium_written": "$54,133,085", "complaint_index": ".11", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-united-services-automobile-association", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-united-services-automobile-association/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "UNITED SERVICES AUTOMOBILE ASSOCIATION 6 $54,133,085 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNIVERSAL PROPERTY & CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "18", "premium_written": "$26,017,163", "complaint_index": ".69", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-universal-property-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-universal-property-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "UNIVERSAL PROPERTY & CASUALTY INSURANCE COMPANY 18 $26,017,163 .69", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "USAA CASUALTY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "4", "premium_written": "$44,690,080", "complaint_index": ".09", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-usaa-casualty-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-usaa-casualty-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "USAA CASUALTY INSURANCE COMPANY 4 $44,690,080 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "USAA GENERAL INDEMNITY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "1", "premium_written": "$53,185,091", "complaint_index": ".02", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-usaa-general-indemnity-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-usaa-general-indemnity-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "USAA GENERAL INDEMNITY COMPANY 1 $53,185,091 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "WESTFIELD INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "2", "premium_written": "$7,801,803", "complaint_index": ".26", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-westfield-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-westfield-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "WESTFIELD INSURANCE COMPANY 2 $7,801,803 .26", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "WOLVERINE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Homeowners", "year": "2025", "complaint_count": "2", "premium_written": "$9,397,478", "complaint_index": ".21", "index_basis": "Coverage Type: Homeowners Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-homeowners-michigan-wolverine-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-homeowners-michigan-wolverine-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=HOME&forYear=2025", "source_quote": "WOLVERINE INSURANCE COMPANY 2 $9,397,478 .21", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AAA Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "71854", "complaint_count": "1", "premium_written": "13,672,750", "complaint_index": "2.94", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-aaa-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-aaa-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "71854 AAA Life Ins Co 13,672,750 1 2.94", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Accordia Life & Ann Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "62200", "complaint_count": "2", "premium_written": "7,514,279", "complaint_index": "10.70", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-accordia-life-ann-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-accordia-life-ann-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "62200 Accordia Life & Ann Co 7,514,279 2 10.70", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Allianz Life Ins Co Of N Amer", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "90611", "complaint_count": "1", "premium_written": "26,800,399", "complaint_index": "1.50", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-allianz-life-ins-co-of-n-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-allianz-life-ins-co-of-n-amer/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "90611 Allianz Life Ins Co Of N Amer 26,800,399 1 1.50", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Amicable Life Ins Co Of TX", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "68594", "complaint_count": "2", "premium_written": "9,100,365", "complaint_index": "8.84", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-american-amicable-life-ins-co-of-tx", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-american-amicable-life-ins-co-of-tx/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "68594 American Amicable Life Ins Co Of TX 9,100,365 2 8.84", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Continental Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "12321", "complaint_count": "1", "premium_written": "806,705", "complaint_index": "DNC", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-american-continental-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-american-continental-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "12321 American Continental Ins Co 806,705 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Fidelity Assur Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "60410", "complaint_count": "2", "premium_written": "12,028,091", "complaint_index": "6.69", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-american-fidelity-assur-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-american-fidelity-assur-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "60410 American Fidelity Assur Co 12,028,091 2 6.69", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Gen Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "60488", "complaint_count": "2", "premium_written": "39,190,479", "complaint_index": "2.05", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-american-gen-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-american-gen-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "60488 American Gen Life Ins Co 39,190,479 2 2.05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Income Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "60577", "complaint_count": "3", "premium_written": "43,228,488", "complaint_index": "2.79", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-american-income-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-american-income-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "60577 American Income Life Ins Co 43,228,488 3 2.79", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Memorial Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "67989", "complaint_count": "1", "premium_written": "7,936,111", "complaint_index": "5.07", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-american-memorial-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-american-memorial-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "67989 American Memorial Life Ins Co 7,936,111 1 5.07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American Natl Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "60739", "complaint_count": "1", "premium_written": "5,905,476", "complaint_index": "6.81", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-american-natl-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-american-natl-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "60739 American Natl Ins Co 5,905,476 1 6.81", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "American United Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "60895", "complaint_count": "1", "premium_written": "64,080,969", "complaint_index": "0.63", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-american-united-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-american-united-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "60895 American United Life Ins Co 64,080,969 1 0.63", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Americo Fin Life & Ann Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "61999", "complaint_count": "1", "premium_written": "10,745,043", "complaint_index": "3.74", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-americo-fin-life-ann-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-americo-fin-life-ann-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "61999 Americo Fin Life & Ann Ins Co 10,745,043 1 3.74", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Ameritas Life Ins Corp", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "61301", "complaint_count": "2", "premium_written": "9,164,005", "complaint_index": "8.77", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-ameritas-life-ins-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-ameritas-life-ins-corp/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "61301 Ameritas Life Ins Corp 9,164,005 2 8.77", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Athene Ann & Life Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "61689", "complaint_count": "2", "premium_written": "2,221,966", "complaint_index": "36.19", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-athene-ann-life-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-athene-ann-life-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "61689 Athene Ann & Life Co 2,221,966 2 36.19", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Athene Life Ins Co of NY", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "63932", "complaint_count": "1", "premium_written": "2,917", "complaint_index": "DNC", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-athene-life-ins-co-of-ny", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-athene-life-ins-co-of-ny/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "63932 Athene Life Ins Co of NY 2,917 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Bankers Life & Cas Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "61263", "complaint_count": "3", "premium_written": "18,956,363", "complaint_index": "6.36", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-bankers-life-cas-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-bankers-life-cas-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "61263 Bankers Life & Cas Co 18,956,363 3 6.36", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Banner Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "94250", "complaint_count": "1", "premium_written": "29,118,782", "complaint_index": "1.38", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-banner-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-banner-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "94250 Banner Life Ins Co 29,118,782 1 1.38", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Clear Spring Life & Ann Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "83607", "complaint_count": "1", "premium_written": "11,490", "complaint_index": "DNC", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-clear-spring-life-ann-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-clear-spring-life-ann-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "83607 Clear Spring Life & Ann Co 11,490 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CMFG Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "62626", "complaint_count": "1", "premium_written": "25,241,051", "complaint_index": "1.59", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-cmfg-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-cmfg-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "62626 CMFG Life Ins Co 25,241,051 1 1.59", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Colonial Penn Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "62065", "complaint_count": "1", "premium_written": "9,234,260", "complaint_index": "4.35", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-colonial-penn-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-colonial-penn-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "62065 Colonial Penn Life Ins Co 9,234,260 1 4.35", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Columbian Mut Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "62103", "complaint_count": "1", "premium_written": "58,965", "complaint_index": "DNC", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-columbian-mut-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-columbian-mut-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "62103 Columbian Mut Life Ins Co 58,965 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Combined Ins Co Of Amer", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "62146", "complaint_count": "2", "premium_written": "4,020,667", "complaint_index": "20.00", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-combined-ins-co-of-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-combined-ins-co-of-amer/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "62146 Combined Ins Co Of Amer 4,020,667 2 20.00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Equitable Financial Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "62944", "complaint_count": "1", "premium_written": "17,684,492", "complaint_index": "2.27", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-equitable-financial-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-equitable-financial-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "62944 Equitable Financial Life Ins Co 17,684,492 1 2.27", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Equitable Financial Life Ins Co of A", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "78077", "complaint_count": "1", "premium_written": "6,972,682", "complaint_index": "5.77", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-equitable-financial-life-ins-co-of-a", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-equitable-financial-life-ins-co-of-a/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "78077 Equitable Financial Life Ins Co of A 6,972,682 1 5.77", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Everlake Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "60186", "complaint_count": "1", "premium_written": "6,063,992", "complaint_index": "6.63", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-everlake-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-everlake-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "60186 Everlake Life Ins Co 6,063,992 1 6.63", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Forethought Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "91642", "complaint_count": "1", "premium_written": "19,768,751", "complaint_index": "2.03", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-forethought-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-forethought-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "91642 Forethought Life Ins Co 19,768,751 1 2.03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Freedom Life Ins Co Of Amer", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "62324", "complaint_count": "1", "premium_written": "4,945,829", "complaint_index": "8.13", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-freedom-life-ins-co-of-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-freedom-life-ins-co-of-amer/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "62324 Freedom Life Ins Co Of Amer 4,945,829 1 8.13", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Genworth Life & Ann Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "65536", "complaint_count": "1", "premium_written": "11,809,488", "complaint_index": "3.40", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-genworth-life-ann-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-genworth-life-ann-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "65536 Genworth Life & Ann Ins Co 11,809,488 1 3.40", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Genworth Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "70025", "complaint_count": "1", "premium_written": "3,122,999", "complaint_index": "12.87", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-genworth-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-genworth-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "70025 Genworth Life Ins Co 3,122,999 1 12.87", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Gerber Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "70939", "complaint_count": "1", "premium_written": "13,382,035", "complaint_index": "3.00", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-gerber-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-gerber-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "70939 Gerber Life Ins Co 13,382,035 1 3.00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Great Southern Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "90212", "complaint_count": "1", "premium_written": "699,878", "complaint_index": "DNC", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-great-southern-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-great-southern-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "90212 Great Southern Life Ins Co 699,878 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Hartford Life & Accident Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "70815", "complaint_count": "1", "premium_written": "59,786,354", "complaint_index": "0.67", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-hartford-life-accident-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-hartford-life-accident-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "70815 Hartford Life & Accident Ins Co 59,786,354 1 0.67", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Independent Order Of Foresters Us Br", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "58068", "complaint_count": "2", "premium_written": "14,265,839", "complaint_index": "5.64", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-independent-order-of-foresters-us-br", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-independent-order-of-foresters-us-br/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "58068 Independent Order Of Foresters Us Br 14,265,839 2 5.64", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Jackson Natl Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "65056", "complaint_count": "2", "premium_written": "8,238,715", "complaint_index": "9.76", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-jackson-natl-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-jackson-natl-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "65056 Jackson Natl Life Ins Co 8,238,715 2 9.76", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Liberty Bankers Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "68543", "complaint_count": "1", "premium_written": "1,847,363", "complaint_index": "21.76", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-liberty-bankers-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-liberty-bankers-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "68543 Liberty Bankers Life Ins Co 1,847,363 1 21.76", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Liberty Natl Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "65331", "complaint_count": "1", "premium_written": "10,151,046", "complaint_index": "3.96", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-liberty-natl-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-liberty-natl-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "65331 Liberty Natl Life Ins Co 10,151,046 1 3.96", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Lincoln Benefit Life Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "65595", "complaint_count": "1", "premium_written": "11,148,234", "complaint_index": "3.61", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-lincoln-benefit-life-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-lincoln-benefit-life-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "65595 Lincoln Benefit Life Co 11,148,234 1 3.61", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Lumico Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "73504", "complaint_count": "1", "premium_written": "2,104,557", "complaint_index": "19.10", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-lumico-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-lumico-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "73504 Lumico Life Ins Co 2,104,557 1 19.10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Metropolitan Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "65978", "complaint_count": "4", "premium_written": "214,962,865", "complaint_index": "0.75", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-metropolitan-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-metropolitan-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "65978 Metropolitan Life Ins Co 214,962,865 4 0.75", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Mony Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "66370", "complaint_count": "2", "premium_written": "1,487,293", "complaint_index": "54.07", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-mony-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-mony-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "66370 Mony Life Ins Co 1,487,293 2 54.07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "National Guardian Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "66583", "complaint_count": "1", "premium_written": "16,155,999", "complaint_index": "2.49", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-national-guardian-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-national-guardian-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "66583 National Guardian Life Ins Co 16,155,999 1 2.49", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Pan Amer Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "67539", "complaint_count": "2", "premium_written": "4,643,414", "complaint_index": "17.32", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-pan-amer-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-pan-amer-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "67539 Pan Amer Life Ins Co 4,643,414 2 17.32", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Primerica Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "65919", "complaint_count": "1", "premium_written": "39,090,498", "complaint_index": "1.03", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-primerica-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-primerica-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "65919 Primerica Life Ins Co 39,090,498 1 1.03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Protective Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "68136", "complaint_count": "1", "premium_written": "77,304,388", "complaint_index": "0.52", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-protective-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-protective-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "68136 Protective Life Ins Co 77,304,388 1 0.52", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Pruco Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "79227", "complaint_count": "2", "premium_written": "112,973,204", "complaint_index": "0.71", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-pruco-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-pruco-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "79227 Pruco Life Ins Co 112,973,204 2 0.71", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Prudential Ins Co Of Amer", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "68241", "complaint_count": "6", "premium_written": "80,131,559", "complaint_index": "3.01", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-prudential-ins-co-of-amer", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-prudential-ins-co-of-amer/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "68241 Prudential Ins Co Of Amer 80,131,559 6 3.01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Reliastar Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "67105", "complaint_count": "1", "premium_written": "13,598,742", "complaint_index": "2.96", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-reliastar-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-reliastar-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "67105 Reliastar Life Ins Co 13,598,742 1 2.96", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "RiverSource Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "65005", "complaint_count": "1", "premium_written": "16,389,893", "complaint_index": "2.45", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-riversource-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-riversource-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "65005 RiverSource Life Ins Co 16,389,893 1 2.45", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Standard Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "69019", "complaint_count": "1", "premium_written": "71,337,112", "complaint_index": "0.56", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-standard-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-standard-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "69019 Standard Ins Co 71,337,112 1 0.56", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Starmount Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "68985", "complaint_count": "1", "premium_written": "129,915", "complaint_index": "DNC", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-starmount-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-starmount-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "68985 Starmount Life Ins Co 129,915 1 DNC", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "State Farm Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "69108", "complaint_count": "1", "premium_written": "140,060,913", "complaint_index": "0.29", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-state-farm-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-state-farm-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "69108 State Farm Life Ins Co 140,060,913 1 0.29", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Transamerica Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "86231", "complaint_count": "11", "premium_written": "67,216,138", "complaint_index": "6.58", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-transamerica-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-transamerica-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "86231 Transamerica Life Ins Co 67,216,138 11 6.58", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "United Of Omaha Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "69868", "complaint_count": "1", "premium_written": "73,152,285", "complaint_index": "0.55", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-united-of-omaha-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-united-of-omaha-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "69868 United Of Omaha Life Ins Co 73,152,285 1 0.55", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "US Br Sun Life Assur Co of Canada", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "80802", "complaint_count": "1", "premium_written": "25,551,556", "complaint_index": "1.57", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-us-br-sun-life-assur-co-of-canada", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-us-br-sun-life-assur-co-of-canada/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "80802 US Br Sun Life Assur Co of Canada 25,551,556 1 1.57", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Washington Natl Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "70319", "complaint_count": "3", "premium_written": "1,106,673", "complaint_index": "108.99", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-washington-natl-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-washington-natl-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "70319 Washington Natl Ins Co 1,106,673 3 108.99", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "Wilcac Life Ins Co", "jurisdiction": "Indiana", "line_of_business": "Life", "year": "2025", "naic_company_number": "62413", "complaint_count": "1", "premium_written": "1,773,194", "complaint_index": "22.67", "index_basis": "2025 Life Complaint Index", "id": "2025-life-indiana-wilcac-life-ins-co", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-indiana-wilcac-life-ins-co/", "source": "https://www.in.gov/idoi/files/Life-Complaint-Index-2025.pdf", "source_quote": "62413 Wilcac Life Ins Co 1,773,194 1 22.67", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "naic_company_number", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "5 STAR LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$2,905,185", "complaint_index": ".34", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-5-star-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-5-star-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "5 STAR LIFE INSURANCE COMPANY 1 $2,905,185 .34", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AAA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "11", "premium_written": "$53,381,251", "complaint_index": ".21", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-aaa-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-aaa-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "AAA LIFE INSURANCE COMPANY 11 $53,381,251 .21", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ACCENDO INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$4,593,632", "complaint_index": ".44", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-accendo-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-accendo-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "ACCENDO INSURANCE COMPANY 2 $4,593,632 .44", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ACCORDIA LIFE AND ANNUITY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$12,041,973", "complaint_index": ".17", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-accordia-life-and-annuity-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-accordia-life-and-annuity-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "ACCORDIA LIFE AND ANNUITY COMPANY 2 $12,041,973 .17", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$42,904,530", "complaint_index": ".02", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-allianz-life-insurance-company-of-north-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-allianz-life-insurance-company-of-north-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 1 $42,904,530 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN GENERAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "16", "premium_written": "$101,232,250", "complaint_index": ".16", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-american-general-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-american-general-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "AMERICAN GENERAL LIFE INSURANCE COMPANY 16 $101,232,250 .16", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN INCOME LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "7", "premium_written": "$40,736,353", "complaint_index": ".17", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-american-income-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-american-income-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "AMERICAN INCOME LIFE INSURANCE COMPANY 7 $40,736,353 .17", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICAN NATIONAL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$13,269,193", "complaint_index": ".15", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-american-national-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-american-national-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "AMERICAN NATIONAL INSURANCE COMPANY 2 $13,269,193 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "6", "premium_written": "$17,815,927", "complaint_index": ".34", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-americo-financial-life-and-annuity-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-americo-financial-life-and-annuity-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY 6 $17,815,927 .34", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "AMERITAS LIFE INSURANCE CORP", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$23,772,217", "complaint_index": ".04", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-ameritas-life-insurance-corp", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-ameritas-life-insurance-corp/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "AMERITAS LIFE INSURANCE CORP 1 $23,772,217 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ATHENE ANNUITY AND LIFE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "3", "premium_written": "$4,669,466", "complaint_index": ".64", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-athene-annuity-and-life-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-athene-annuity-and-life-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "ATHENE ANNUITY AND LIFE COMPANY 3 $4,669,466 .64", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BANKERS LIFE AND CASUALTY COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$25,534,903", "complaint_index": ".08", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-bankers-life-and-casualty-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-bankers-life-and-casualty-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "BANKERS LIFE AND CASUALTY COMPANY 2 $25,534,903 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BANNER LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$50,352,517", "complaint_index": ".02", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-banner-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-banner-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "BANNER LIFE INSURANCE COMPANY 1 $50,352,517 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "BRIGHTHOUSE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "6", "premium_written": "$56,055,107", "complaint_index": ".11", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-brighthouse-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-brighthouse-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "BRIGHTHOUSE LIFE INSURANCE COMPANY 6 $56,055,107 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CANADA LIFE ASSURANCE COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$1,179,743", "complaint_index": ".85", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-canada-life-assurance-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-canada-life-assurance-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "CANADA LIFE ASSURANCE COMPANY, THE 1 $1,179,743 .85", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CINCINNATI LIFE INSURANCE COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$17,688,978", "complaint_index": ".11", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-cincinnati-life-insurance-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-cincinnati-life-insurance-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "CINCINNATI LIFE INSURANCE COMPANY, THE 2 $17,688,978 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CMFG LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "6", "premium_written": "$58,739,348", "complaint_index": ".10", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-cmfg-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-cmfg-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "CMFG LIFE INSURANCE COMPANY 6 $58,739,348 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "COLONIAL PENN LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "4", "premium_written": "$13,690,181", "complaint_index": ".29", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-colonial-penn-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-colonial-penn-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "COLONIAL PENN LIFE INSURANCE COMPANY 4 $13,690,181 .29", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "COMBINED INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "4", "premium_written": "$3,941,808", "complaint_index": "1.01", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-combined-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-combined-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "COMBINED INSURANCE COMPANY OF AMERICA 4 $3,941,808 1.01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "CONTINENTAL AMERICAN INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$6,051,443", "complaint_index": ".17", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-continental-american-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-continental-american-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "CONTINENTAL AMERICAN INSURANCE COMPANY 1 $6,051,443 .17", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "EMC NATIONAL LIFE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$2,356,883", "complaint_index": ".42", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-emc-national-life-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-emc-national-life-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "EMC NATIONAL LIFE COMPANY 1 $2,356,883 .42", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "EQUITABLE FINANCIAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$83,993,816", "complaint_index": ".01", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-equitable-financial-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-equitable-financial-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "EQUITABLE FINANCIAL LIFE INSURANCE COMPANY 1 $83,993,816 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "EVERLAKE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "8", "premium_written": "$8,813,426", "complaint_index": ".91", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-everlake-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-everlake-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "EVERLAKE LIFE INSURANCE COMPANY 8 $8,813,426 .91", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARM BUREAU LIFE INSURANCE COMPANY OF MICHIGAN", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$101,879,411", "complaint_index": ".01", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-farm-bureau-life-insurance-company-of-michigan", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-farm-bureau-life-insurance-company-of-michigan/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "FARM BUREAU LIFE INSURANCE COMPANY OF MICHIGAN 1 $101,879,411 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FARMERS NEW WORLD LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$12,585,884", "complaint_index": ".08", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-farmers-new-world-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-farmers-new-world-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "FARMERS NEW WORLD LIFE INSURANCE COMPANY 1 $12,585,884 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FIDELITY & GUARANTY LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$13,502,666", "complaint_index": ".15", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-fidelity-guaranty-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-fidelity-guaranty-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "FIDELITY & GUARANTY LIFE INSURANCE COMPANY 2 $13,502,666 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FIDELITY LIFE ASSOCIATION, A LEGAL RESERVE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$6,566,735", "complaint_index": ".30", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-fidelity-life-association-a-legal-reserve-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-fidelity-life-association-a-legal-reserve-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "FIDELITY LIFE ASSOCIATION, A LEGAL RESERVE LIFE INSURANCE COMPANY 2 $6,566,735 .30", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "FORETHOUGHT LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$13,140,238", "complaint_index": ".08", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-forethought-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-forethought-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "FORETHOUGHT LIFE INSURANCE COMPANY 1 $13,140,238 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GENWORTH LIFE AND ANNUITY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "6", "premium_written": "$22,920,318", "complaint_index": ".26", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-genworth-life-and-annuity-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-genworth-life-and-annuity-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "GENWORTH LIFE AND ANNUITY INSURANCE COMPANY 6 $22,920,318 .26", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GENWORTH LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$6,733,433", "complaint_index": ".15", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-genworth-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-genworth-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "GENWORTH LIFE INSURANCE COMPANY 1 $6,733,433 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GERBER LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "4", "premium_written": "$17,310,045", "complaint_index": ".23", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-gerber-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-gerber-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "GERBER LIFE INSURANCE COMPANY 4 $17,310,045 .23", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GLOBE LIFE AND ACCIDENT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "6", "premium_written": "$28,708,677", "complaint_index": ".21", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-globe-life-and-accident-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-globe-life-and-accident-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "GLOBE LIFE AND ACCIDENT INSURANCE COMPANY 6 $28,708,677 .21", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "GUARANTEE TRUST LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$1,857,338", "complaint_index": "1.08", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-guarantee-trust-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-guarantee-trust-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "GUARANTEE TRUST LIFE INSURANCE COMPANY 2 $1,857,338 1.08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$44,587,689", "complaint_index": ".04", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-hartford-life-and-accident-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-hartford-life-and-accident-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 2 $44,587,689 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ILLINOIS MUTUAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$2,788,324", "complaint_index": ".36", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-illinois-mutual-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-illinois-mutual-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "ILLINOIS MUTUAL LIFE INSURANCE COMPANY 1 $2,788,324 .36", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "INDEPENDENT ORDER OF FORESTERS, THE", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$18,599,772", "complaint_index": ".11", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-independent-order-of-foresters-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-independent-order-of-foresters-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "INDEPENDENT ORDER OF FORESTERS, THE 2 $18,599,772 .11", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "JACKSON NATIONAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "11", "premium_written": "$21,197,199", "complaint_index": ".52", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-jackson-national-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-jackson-national-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "JACKSON NATIONAL LIFE INSURANCE COMPANY 11 $21,197,199 .52", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "7", "premium_written": "$173,630,296", "complaint_index": ".04", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-john-hancock-life-insurance-company-u-s-a", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-john-hancock-life-insurance-company-u-s-a/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) 7 $173,630,296 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "KNIGHTS OF COLUMBUS", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$31,507,653", "complaint_index": ".03", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-knights-of-columbus", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-knights-of-columbus/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "KNIGHTS OF COLUMBUS 1 $31,507,653 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "KSKJ LIFE", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$2,162,762", "complaint_index": ".46", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-kskj-life", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-kskj-life/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "KSKJ LIFE 1 $2,162,762 .46", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIBERTY BANKERS LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "3", "premium_written": "$2,884,926", "complaint_index": "1.04", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-liberty-bankers-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-liberty-bankers-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "LIBERTY BANKERS LIFE INSURANCE COMPANY 3 $2,884,926 1.04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LIFE INSURANCE COMPANY OF NORTH AMERICA", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$50,340,153", "complaint_index": ".02", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-life-insurance-company-of-north-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-life-insurance-company-of-north-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "LIFE INSURANCE COMPANY OF NORTH AMERICA 1 $50,340,153 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LINCOLN BENEFIT LIFE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "3", "premium_written": "$39,709,073", "complaint_index": ".08", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-lincoln-benefit-life-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-lincoln-benefit-life-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "LINCOLN BENEFIT LIFE COMPANY 3 $39,709,073 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LINCOLN HERITAGE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$7,257,574", "complaint_index": ".14", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-lincoln-heritage-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-lincoln-heritage-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "LINCOLN HERITAGE LIFE INSURANCE COMPANY 1 $7,257,574 .14", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "7", "premium_written": "$282,705,358", "complaint_index": ".02", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-lincoln-national-life-insurance-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-lincoln-national-life-insurance-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "LINCOLN NATIONAL LIFE INSURANCE COMPANY, THE 7 $282,705,358 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MADISON NATIONAL LIFE INSURANCE COMPANY, INC.", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$4,667,475", "complaint_index": ".21", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-madison-national-life-insurance-company-inc", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-madison-national-life-insurance-company-inc/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "MADISON NATIONAL LIFE INSURANCE COMPANY, INC. 1 $4,667,475 .21", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "3", "premium_written": "$137,232,454", "complaint_index": ".02", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-massachusetts-mutual-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-massachusetts-mutual-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY 3 $137,232,454 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MEMBERS LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "3", "premium_written": "$3,908,980", "complaint_index": ".77", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-members-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-members-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "MEMBERS LIFE INSURANCE COMPANY 3 $3,908,980 .77", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "METROPOLITAN LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "28", "premium_written": "$640,481,536", "complaint_index": ".04", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-metropolitan-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-metropolitan-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "METROPOLITAN LIFE INSURANCE COMPANY 28 $640,481,536 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "METROPOLITAN TOWER LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "5", "premium_written": "$18,342,212", "complaint_index": ".27", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-metropolitan-tower-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-metropolitan-tower-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "METROPOLITAN TOWER LIFE INSURANCE COMPANY 5 $18,342,212 .27", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MIDLAND NATIONAL LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "5", "premium_written": "$27,234,549", "complaint_index": ".18", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-midland-national-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-midland-national-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "MIDLAND NATIONAL LIFE INSURANCE COMPANY 5 $27,234,549 .18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MINNESOTA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "3", "premium_written": "$144,015,218", "complaint_index": ".02", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-minnesota-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-minnesota-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "MINNESOTA LIFE INSURANCE COMPANY 3 $144,015,218 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "MONY LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$1,181,947", "complaint_index": ".85", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-mony-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-mony-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "MONY LIFE INSURANCE COMPANY 1 $1,181,947 .85", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NASSAU LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$22,169,128", "complaint_index": ".05", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-nassau-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-nassau-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "NASSAU LIFE INSURANCE COMPANY 1 $22,169,128 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NEW YORK LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "4", "premium_written": "$119,344,574", "complaint_index": ".03", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-new-york-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-new-york-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "NEW YORK LIFE INSURANCE COMPANY 4 $119,344,574 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NGL INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$42,249,023", "complaint_index": ".05", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-ngl-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-ngl-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "NGL INSURANCE COMPANY 2 $42,249,023 .05", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$34,203,383", "complaint_index": ".03", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-north-american-company-for-life-and-health-insurance", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-north-american-company-for-life-and-health-insurance/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE 1 $34,203,383 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$378,107,711", "complaint_index": ".00", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-northwestern-mutual-life-insurance-company-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-northwestern-mutual-life-insurance-company-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE 1 $378,107,711 .00", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "OCCIDENTAL LIFE INSURANCE COMPANY OF NORTH CAROLINA", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "4", "premium_written": "$13,506,277", "complaint_index": ".30", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-occidental-life-insurance-company-of-north-carolina", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-occidental-life-insurance-company-of-north-carolina/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "OCCIDENTAL LIFE INSURANCE COMPANY OF NORTH CAROLINA 4 $13,506,277 .30", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PACIFIC LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$140,653,899", "complaint_index": ".01", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-pacific-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-pacific-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "PACIFIC LIFE INSURANCE COMPANY 1 $140,653,899 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PAN-AMERICAN LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$7,990,468", "complaint_index": ".25", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-pan-american-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-pan-american-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "PAN-AMERICAN LIFE INSURANCE COMPANY 2 $7,990,468 .25", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PHYSICIANS LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$12,154,812", "complaint_index": ".08", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-physicians-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-physicians-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "PHYSICIANS LIFE INSURANCE COMPANY 1 $12,154,812 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRIMERICA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$69,494,573", "complaint_index": ".01", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-primerica-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-primerica-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "PRIMERICA LIFE INSURANCE COMPANY 1 $69,494,573 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PROTECTIVE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "3", "premium_written": "$94,087,018", "complaint_index": ".03", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-protective-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-protective-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "PROTECTIVE LIFE INSURANCE COMPANY 3 $94,087,018 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRUCO LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "3", "premium_written": "$176,087,815", "complaint_index": ".02", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-pruco-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-pruco-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "PRUCO LIFE INSURANCE COMPANY 3 $176,087,815 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "7", "premium_written": "$68,303,903", "complaint_index": ".10", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-prudential-insurance-company-of-america-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-prudential-insurance-company-of-america-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE 7 $68,303,903 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "RELIANCE STANDARD LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$22,369,474", "complaint_index": ".09", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-reliance-standard-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-reliance-standard-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "RELIANCE STANDARD LIFE INSURANCE COMPANY 2 $22,369,474 .09", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "RELIASTAR LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$39,565,359", "complaint_index": ".03", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-reliastar-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-reliastar-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "RELIASTAR LIFE INSURANCE COMPANY 1 $39,565,359 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "RIVERSOURCE LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$40,322,337", "complaint_index": ".02", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-riversource-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-riversource-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "RIVERSOURCE LIFE INSURANCE COMPANY 1 $40,322,337 .02", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "ROYAL NEIGHBORS OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "3", "premium_written": "$8,704,172", "complaint_index": ".34", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-royal-neighbors-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-royal-neighbors-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "ROYAL NEIGHBORS OF AMERICA 3 $8,704,172 .34", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SENIOR LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$3,735,564", "complaint_index": ".27", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-senior-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-senior-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "SENIOR LIFE INSURANCE COMPANY 1 $3,735,564 .27", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "STATE FARM LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "5", "premium_written": "$155,499,767", "complaint_index": ".03", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-state-farm-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-state-farm-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "STATE FARM LIFE INSURANCE COMPANY 5 $155,499,767 .03", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "SYMETRA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$27,346,250", "complaint_index": ".07", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-symetra-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-symetra-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "SYMETRA LIFE INSURANCE COMPANY 2 $27,346,250 .07", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TALCOTT RESOLUTION LIFE AND ANNUITY INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$14,620,795", "complaint_index": ".14", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-talcott-resolution-life-and-annuity-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-talcott-resolution-life-and-annuity-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "TALCOTT RESOLUTION LIFE AND ANNUITY INSURANCE COMPANY 2 $14,620,795 .14", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "THRIVENT FINANCIAL FOR LUTHERANS", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$54,966,193", "complaint_index": ".04", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-thrivent-financial-for-lutherans", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-thrivent-financial-for-lutherans/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "THRIVENT FINANCIAL FOR LUTHERANS 2 $54,966,193 .04", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRANSAMERICA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "18", "premium_written": "$72,823,191", "complaint_index": ".25", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-transamerica-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-transamerica-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "TRANSAMERICA LIFE INSURANCE COMPANY 18 $72,823,191 .25", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "TRUSTMARK INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$8,144,612", "complaint_index": ".12", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-trustmark-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-trustmark-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "TRUSTMARK INSURANCE COMPANY 1 $8,144,612 .12", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNITED INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "2", "premium_written": "$6,851,165", "complaint_index": ".29", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-united-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-united-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "UNITED INSURANCE COMPANY OF AMERICA 2 $6,851,165 .29", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNITED OF OMAHA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "9", "premium_written": "$142,965,166", "complaint_index": ".06", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-united-of-omaha-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-united-of-omaha-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "UNITED OF OMAHA LIFE INSURANCE COMPANY 9 $142,965,166 .06", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNITED STATES LIFE INSURANCE COMPANY IN THE CITY OF NEW YORK, THE", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$6,650,757", "complaint_index": ".15", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-united-states-life-insurance-company-in-the-city-of-new-york-the", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-united-states-life-insurance-company-in-the-city-of-new-york-the/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "UNITED STATES LIFE INSURANCE COMPANY IN THE CITY OF NEW YORK, THE 1 $6,650,757 .15", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "UNUM LIFE INSURANCE COMPANY OF AMERICA", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$79,157,278", "complaint_index": ".01", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-unum-life-insurance-company-of-america", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-unum-life-insurance-company-of-america/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "UNUM LIFE INSURANCE COMPANY OF AMERICA 1 $79,157,278 .01", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "USAA LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$12,845,703", "complaint_index": ".08", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-usaa-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-usaa-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "USAA LIFE INSURANCE COMPANY 1 $12,845,703 .08", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "WESTERN-SOUTHERN LIFE ASSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "1", "premium_written": "$10,312,903", "complaint_index": ".10", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-western-southern-life-assurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-western-southern-life-assurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "WESTERN-SOUTHERN LIFE ASSURANCE COMPANY 1 $10,312,903 .10", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] }, { "company_name": "WILCAC LIFE INSURANCE COMPANY", "jurisdiction": "Michigan", "line_of_business": "Life", "year": "2025", "complaint_count": "3", "premium_written": "$2,548,762", "complaint_index": "1.18", "index_basis": "Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan", "id": "2025-life-michigan-wilcac-life-insurance-company", "url": "https://referencesource.org/state-insurance-complaint-index-by-company/2025-life-michigan-wilcac-life-insurance-company/", "source": "https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025", "source_quote": "WILCAC LIFE INSURANCE COMPANY 3 $2,548,762 1.18", "verified_fields": [ "company_name", "complaint_count", "complaint_index", "index_basis", "premium_written", "year" ], "derived_fields": [ "jurisdiction", "line_of_business" ] } ] }