# JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) · Michigan · Life · 2025 — State Insurance Department Complaint Index by Company For JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) · Michigan · Life · 2025, complaint index is .04; complaint count is 7; premium written is $173,630,296; index basis is Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan, verified against its source on 2026-09-14. - **company name:** JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) _(verified: appears in the quote below)_ - **jurisdiction:** Michigan _(our reading, not quoted from the source)_ - **line of business:** Life _(our reading, not quoted from the source)_ - **year:** 2025 _(verified: appears in the quote below)_ - **complaint count:** 7 _(verified: appears in the quote below)_ - **premium written:** $173,630,296 _(verified: appears in the quote below)_ - **complaint index:** .04 _(verified: appears in the quote below)_ - **index basis:** Coverage Type: Life Complaint Ratio per $ 1Million of Direct Premiums Written in Michigan _(verified: appears in the quote below)_ ## What the source says > JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) 7 $173,630,296 .04 ## Source - https://difs.state.mi.us/ComplaintStats/ComplaintRatios/InsuranceCompanyList?coverageType=LIFE&forYear=2025 Last verified: 2026-09-14. Review by: 2027-08-26. Part of [State Insurance Department Complaint Index by Company](https://referencesource.org/state-insurance-complaint-index-by-company/).