# ISO/TR 20983:2003 — Withdrawn and superseded ISO standards

For ISO/TR 20983:2003, item title is Information and documentation — Performance indicators for electronic library services; status code is 9599; successor is ISO 11620:2008; withdrawn / published date is 2003-10-28, recorded from its source on 2026-08-05.

- **Identifier:** ISO/TR 20983:2003 _(verified: appears in the quote below)_
- **Item title:** Information and documentation — Performance indicators for electronic library services _(verified: appears in the quote below)_
- **Status code:** 9599 _(verified: appears in the quote below)_
- **Successor:** ISO 11620:2008
- **Withdrawn / published date:** 2003-10-28 _(verified: appears in the quote below)_

## What the source says

> 34359,TR,,ISO/TR 20983:2003,Information and documentation — Performance indicators for electronic library services,Information et documentation — Indicateurs de performance pour les services électroniques des bibliothèques,2003-10-28,1,['01.140.20'],ISO/TC 46/SC 8,9599,,[37853],"['en','fr']",32,"<p>ISO/TR 20983:2003 is applicable to all types of libraries in all countries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator.</p><p>Indicators may be used for comparison over time for the services provided by the same library. Comparisons between libraries and services should only be made with caution, taking

## Source

- https://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv

Last verified: 2026-08-05. Review by: 2027-02-01.
Part of [Withdrawn and superseded ISO standards](https://referencesource.org/iso-standard-supersessions/).