# ISO/IEC TR 20000-5:2010 — Withdrawn and superseded ISO standards

For ISO/IEC TR 20000-5:2010, item title is Information technology — Service management — Part 5: Exemplar implementation plan for ISO/IEC 20000-1; status code is 9599; successor is ISO/IEC TR 20000-5:2013; withdrawn / published date is 2010-04-26, recorded from its source on 2026-08-05.

- **Identifier:** ISO/IEC TR 20000-5:2010 _(verified: appears in the quote below)_
- **Item title:** Information technology — Service management — Part 5: Exemplar implementation plan for ISO/IEC 20000-1 _(verified: appears in the quote below)_
- **Status code:** 9599 _(verified: appears in the quote below)_
- **Successor:** ISO/IEC TR 20000-5:2013
- **Withdrawn / published date:** 2010-04-26 _(verified: appears in the quote below)_

## What the source says

> 51988,TR,,ISO/IEC TR 20000-5:2010,Information technology — Service management — Part 5: Exemplar implementation plan for ISO/IEC 20000-1,Technologies de l'information — Gestion des services — Partie 5: Exemple de plan de mise en application pour l'ISO/CEI 20000-1,2010-04-26,1,"['35.020','03.080.99']",ISO/IEC JTC 1/SC 40,9599,,[60329],['en'],31,"<p>ISO/IEC TR 20000-5:2010 is an exemplar implementation plan providing guidance to service providers on how to implement a service management system to fulfil the requirements of ISO/IEC 20000-1 or for service providers who are planning service improvements and intending to use ISO/IEC 20000 as a business goal. It could also be useful for those advis

## Source

- https://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv

Last verified: 2026-08-05. Review by: 2027-02-01.
Part of [Withdrawn and superseded ISO standards](https://referencesource.org/iso-standard-supersessions/).