# ISO/IEC TR 20000-11:2015 — Withdrawn and superseded ISO standards

For ISO/IEC TR 20000-11:2015, item title is Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®; status code is 9599; successor is ISO/IEC WD TR 20000-11 | ISO/IEC TS 20000-11:2021; withdrawn / published date is 2015-12-15, recorded from its source on 2026-08-05.

- **Identifier:** ISO/IEC TR 20000-11:2015 _(verified: appears in the quote below)_
- **Item title:** Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL® _(verified: appears in the quote below)_
- **Status code:** 9599 _(verified: appears in the quote below)_
- **Successor:** ISO/IEC WD TR 20000-11 | ISO/IEC TS 20000-11:2021
- **Withdrawn / published date:** 2015-12-15 _(verified: appears in the quote below)_

## What the source says

> 62151,TR,,ISO/IEC TR 20000-11:2015,Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®,Technologies de l'information — Gestion des services — Partie 11: Relations entre ISO/IEC 20000-1:2011 et les référentiels de gestion de service: ITIL®,2015-12-15,1,"['35.020','03.080.99']",ISO/IEC JTC 1/SC 40,9599,,"[79025,81165]",['en'],47,"<p>ISO/IEC TR 20000-11:2015 is a Technical Report that provides guidance on the relationship between ISO/IEC 20000?1:2011 and a commonly used service management framework, ITIL. It can be used by any organization or person wishing to understand how ITIL can be used wi

## Source

- https://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv

Last verified: 2026-08-05. Review by: 2027-02-01.
Part of [Withdrawn and superseded ISO standards](https://referencesource.org/iso-standard-supersessions/).