# ISO/IEC TR 20000-10:2013 — Withdrawn and superseded ISO standards

For ISO/IEC TR 20000-10:2013, item title is Information technology — Service management — Part 10: Concepts and terminology; status code is 9599; successor is ISO/IEC TR 20000-10:2015; withdrawn / published date is 2013-10-30, recorded from its source on 2026-08-05.

- **Identifier:** ISO/IEC TR 20000-10:2013 _(verified: appears in the quote below)_
- **Item title:** Information technology — Service management — Part 10: Concepts and terminology _(verified: appears in the quote below)_
- **Status code:** 9599 _(verified: appears in the quote below)_
- **Successor:** ISO/IEC TR 20000-10:2015
- **Withdrawn / published date:** 2013-10-30 _(verified: appears in the quote below)_

## What the source says

> 57911,TR,,ISO/IEC TR 20000-10:2013,Information technology — Service management — Part 10: Concepts and terminology,Technologies de l'information — Gestion des services — Partie 10: Concepts et terminologie,2013-10-30,1,"['35.020','03.080.99']",ISO/IEC JTC 1/SC 40,9599,,[68673],"['en','fr']",20,"<p>ISO/IEC TR 20000-10:2013 provides an overview of the concepts and the terminology of ISO/IEC 20000. It establishes a common framework for helping organizations to understand the purpose of all the parts of ISO/IEC 20000 and the relationships between the parts. ISO/IEC TR 20000-10:2013 is intended to become the authoritative source for definitions used in all the parts of ISO/IEC 20000. Terms define

## Source

- https://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv

Last verified: 2026-08-05. Review by: 2027-02-01.
Part of [Withdrawn and superseded ISO standards](https://referencesource.org/iso-standard-supersessions/).