# ISO/IEC 20000-3:2012 — Withdrawn and superseded ISO standards

For ISO/IEC 20000-3:2012, item title is Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1; status code is 9599; successor is ISO/IEC 20000-3:2019; withdrawn / published date is 2012-08-14, recorded from its source on 2026-08-05.

- **Identifier:** ISO/IEC 20000-3:2012 _(verified: appears in the quote below)_
- **Item title:** Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 _(verified: appears in the quote below)_
- **Status code:** 9599 _(verified: appears in the quote below)_
- **Successor:** ISO/IEC 20000-3:2019
- **Withdrawn / published date:** 2012-08-14 _(verified: appears in the quote below)_

## What the source says

> 60031,IS,,ISO/IEC 20000-3:2012,Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1,Technologies de l'information — Gestion des services — Partie 3: Recommandations pour la détermination du périmetre et l'applicabilité de l'ISO/CEI 20000-1,2012-08-14,1,"['35.020','03.080.99']",ISO/IEC JTC 1/SC 40,9599,[51235],[72121],"['en','fr']",27,"<p>ISO/IEC 20000-3:2012 is useful for service providers, consultants and assessors. It includes practical guidance on scope definition, applicability and demonstration of conformity to the requirements in ISO/IEC 20000-1. Guidance on the different types of conformity assessment and assessment st

## Source

- https://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv

Last verified: 2026-08-05. Review by: 2027-02-01.
Part of [Withdrawn and superseded ISO standards](https://referencesource.org/iso-standard-supersessions/).