# ISO/IEC 20000-2:2005 — Withdrawn and superseded ISO standards

For ISO/IEC 20000-2:2005, item title is Information technology — Service management — Part 2: Code of practice; status code is 9599; successor is ISO/IEC 20000-2:2012; withdrawn / published date is 2005-12-14, recorded from its source on 2026-08-05.

- **Identifier:** ISO/IEC 20000-2:2005 _(verified: appears in the quote below)_
- **Item title:** Information technology — Service management — Part 2: Code of practice _(verified: appears in the quote below)_
- **Status code:** 9599 _(verified: appears in the quote below)_
- **Successor:** ISO/IEC 20000-2:2012
- **Withdrawn / published date:** 2005-12-14 _(verified: appears in the quote below)_

## What the source says

> 41333,IS,,ISO/IEC 20000-2:2005,Information technology — Service management — Part 2: Code of practice,Technologies de l'information — Gestion des services — Partie 2: Code de pratique,2005-12-14,1,"['35.020','03.080.99']",ISO/IEC JTC 1/SC 7,9599,,[51987],"['en','ru']",34,"<p>ISO/IEC 20000-2:2005 represents an industry consensus on guidance to auditors and offers assistance to service providers planning service improvements or to be audited against ISO/IEC 20000-1. ISO/IEC 20000-2:2005 is based on BS 15000-2, which has been superseded.</p><p>Organizations require increasingly advanced facilities (at minimum cost) to meet their business needs. With the increasing dependencies in support servic

## Source

- https://isopublicstorageprod.blob.core.windows.net/opendata/_latest/iso_deliverables_metadata/csv/iso_deliverables_metadata.csv

Last verified: 2026-08-05. Review by: 2027-02-01.
Part of [Withdrawn and superseded ISO standards](https://referencesource.org/iso-standard-supersessions/).