# Wisconsin — How long an insurer has to acknowledge, decide and pay a claim, by state: statutory and regulatory claim-handling deadlines

For Wisconsin, obligation is reply to communication; deadline is within 10 consecutive days; day type is days; clock starts from is receipt of a communication concerning a claim; citation is Ins 6.11, recorded from its source on 2026-08-11.

- **State:** Wisconsin _(our reading, not quoted from the source)_
- **Obligation:** reply to communication _(our reading, not quoted from the source)_
- **Deadline:** within 10 consecutive days _(verified: appears in the quote below)_
- **Day type:** days _(verified: appears in the quote below)_
- **Clock starts from:** receipt of a communication concerning a claim _(verified: appears in the quote below)_
- **Citation:** Ins 6.11
- **Instrument:** regulation _(our reading, not quoted from the source)_
- **Applies to:** the kinds of insurance identified in s. Ins 6.75

## What the source says

> Except where a different period is specified by statute or rule and except for good cause shown, the terms “prompt” and “promptly” as used in this rule shall mean responsive action within 10 consecutive days from receipt of a communication concerning a claim.

## Source

- https://docs.legis.wisconsin.gov/code/admin_code/ins/6/11

Last verified: 2026-08-11. Review by: 2026-12-09.
Part of [How long an insurer has to acknowledge, decide and pay a claim, by state: statutory and regulatory claim-handling deadlines](https://referencesource.org/insurance-claim-handling-deadlines/).