# Virginia — How long an insurer has to acknowledge, decide and pay a claim, by state: statutory and regulatory claim-handling deadlines

For Virginia, obligation is provide claim forms; deadline is promptly; day type is days; clock starts from is receiving notification of a claim; citation is 14VAC5-400-50, recorded from its source on 2026-08-11.

- **State:** Virginia _(our reading, not quoted from the source)_
- **Obligation:** provide claim forms _(our reading, not quoted from the source)_
- **Deadline:** promptly _(verified: appears in the quote below)_
- **Day type:** days
- **Clock starts from:** receiving notification of a claim _(verified: appears in the quote below)_
- **Citation:** 14VAC5-400-50
- **Instrument:** regulation _(our reading, not quoted from the source)_

## What the source says

> Upon receiving notification of a claim, an insurer shall promptly provide necessary claim forms, instructions, and reasonable assistance in order for the claimant to comply with the applicable policy conditions and the insurer's reasonable requirements.

## Source

- https://law.lis.virginia.gov/admincode/title14/agency5/chapter400/section50/

Last verified: 2026-08-11. Review by: 2026-12-09.
Part of [How long an insurer has to acknowledge, decide and pay a claim, by state: statutory and regulatory claim-handling deadlines](https://referencesource.org/insurance-claim-handling-deadlines/).