# Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard

For Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard, remedy type is Repair; recall date is October 01, 2026; units affected is About 1,032 (In addition, about 134 were sold in Canada); manufactured in is Netherlands; recalling firm is Gazelle USA LLC, of Santa Cruz, California; cpsc recall number is 27-004, verified against its source on 2026-10-06.

- **CPSC recall number:** 27-004 _(verified: appears in its own passage below)_
- **Recall:** Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard _(verified: appears in its own passage below)_
- **Product:** Urban Arrow Cargo Electric Bikes _(verified: appears in its own passage below)_
- **Recall date:** October 01, 2026 _(verified: appears in its own passage below)_
- **Hazard:** The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard. _(verified: appears in its own passage below)_
- **Remedy type:** Repair _(verified: appears in its own passage below)_
- **What to do:** Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill out a recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8 . Consumers can locate their nearest dealer at https://urbanarrow.com/dealers . _(verified: appears in its own passage below)_
- **Units affected:** About 1,032 (In addition, about 134 were sold in Canada) _(verified: appears in its own passage below)_
- **Incidents and injuries:** The firm has received nine reports of damage or wear to the saddle-seat post connection. No injuries have been reported. _(verified: appears in its own passage below)_
- **Recalling firm:** Gazelle USA LLC, of Santa Cruz, California _(verified: appears in its own passage below)_
- **Manufactured in:** Netherlands _(verified: appears in its own passage below)_
- **Sold at:** Specialty bike stores nationwide from 2016 through 2022 for about $9,000. _(verified: appears in its own passage below)_
- **Which items are affected:** This recall involves Urban Arrow cargo electric bikes with model descriptions Urban Arrow Family (in Black and White), Urban Arrow Shorty (in Black and White), Urban Arrow Cargo L/XL (in Black and White) and Urban Arrow Tender 1000/1500 (in White). The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. “Urban Arrow” is printed on the bottom of the cargo box. The seat posts on the recalled bicycles have two silver bolts. _(verified: appears in its own passage below)_

## What the source says

> Name of Product: Urban Arrow Cargo Electric Bikes Hazard: The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard. Remedy: Repair Recall Date: October 01, 2026 Units: About 1,032 (In addition, about 134 were sold in Canada)

## Where each value comes from

This source states these in separate places, so each value is shown with the passage that states it.

### CPSC recall number

> Recall number: 27-004

### Recall

> Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard

### Product

> Name of Product: Urban Arrow Cargo Electric Bikes

### Recall date

> Recall Date: October 01, 2026

### Hazard

> Hazard: The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard.

### Remedy type

> Remedy: Repair

### What to do

> Remedy: Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill out a recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8 . Consumers can locate their nearest dealer at https://urbanarrow.com/dealers .

### Units affected

> Units: About 1,032 (In addition, about 134 were sold in Canada)

### Incidents and injuries

> Incidents/Injuries: The firm has received nine reports of damage or wear to the saddle-seat post connection. No injuries have been reported.

### Recalling firm

> Importer(s): Gazelle USA LLC, of Santa Cruz, California

### Manufactured in

> Manufactured In: Netherlands

### Sold at

> Sold At: Specialty bike stores nationwide from 2016 through 2022 for about $9,000.

### Which items are affected

> Description: This recall involves Urban Arrow cargo electric bikes with model descriptions Urban Arrow Family (in Black and White), Urban Arrow Shorty (in Black and White), Urban Arrow Cargo L/XL (in Black and White) and Urban Arrow Tender 1000/1500 (in White). The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. “Urban Arrow” is printed on the bottom of the cargo box. The seat posts on the recalled bicycles have two silver bolts.

## Source

- https://www.cpsc.gov/Recalls/2027/Gazelle-USA-Recalls-Urban-Arrow-Cargo-Electric-Bikes-Due-to-Fall-Hazard
- https://www.saferproducts.gov/RestWebServices/Recall?RecallDateStart=2026-01-01&format=json

Last verified: 2026-10-06. Review by: 2026-11-05.
Part of [Current CPSC consumer product recalls, with hazard and remedy](https://referencesource.org/cpsc-consumer-product-recalls-current/).