# BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards For BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards, cpsc recall number is 26-647; product is BenQ GV31 Portable Projectors; recall date is July 30, 2026; hazard is The recalled projectors’ lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards; remedy type is Replace Repair, verified against its source on 2026-09-01. - **CPSC recall number:** 26-647 _(verified: appears in its own passage below)_ - **Recall:** BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards _(verified: appears in its own passage below)_ - **Product:** BenQ GV31 Portable Projectors _(verified: appears in its own passage below)_ - **Recall date:** July 30, 2026 _(verified: appears in its own passage below)_ - **Hazard:** The recalled projectors’ lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards. _(verified: appears in its own passage below)_ - **Remedy type:** Replace Repair _(verified: appears in its own passage below)_ - **What to do:** Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. _(verified: appears in its own passage below)_ - **Units affected:** About 1,249 (In addition, about 240 were sold in Canada) _(verified: appears in its own passage below)_ - **Incidents and injuries:** The firm has received three reports of the projector overheating, including one incident resulting in burns on hands. _(verified: appears in its own passage below)_ - **Recalling firm:** BenQ America Corp., of Costa Mesa, California _(verified: appears in its own passage below)_ - **Manufactured in:** China _(verified: appears in its own passage below)_ - **Sold at:** BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600. _(verified: appears in its own passage below)_ - **Which items are affected:** This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector’s gray base. _(verified: appears in its own passage below)_ ## What the source says > Name of Product: BenQ GV31 Portable Projectors Hazard: The recalled projectors’ lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards. Remedy: Replace Repair Recall Date: July 30, 2026 Units: About 1,249 (In addition, about 240 were sold in Canada) ## Where each value comes from This source states these in separate places, so each value is shown with the passage that states it. ### CPSC recall number > Recall number: 26-647 ### Recall > BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards ### Product > Name of Product: BenQ GV31 Portable Projectors ### Recall date > Recall Date: July 30, 2026 ### Hazard > Hazard: The recalled projectors’ lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards. ### Remedy type > Remedy: Replace Repair ### What to do > Remedy: Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. ### Units affected > Units: About 1,249 (In addition, about 240 were sold in Canada) ### Incidents and injuries > Incidents/Injuries: The firm has received three reports of the projector overheating, including one incident resulting in burns on hands. ### Recalling firm > Importer(s): BenQ America Corp., of Costa Mesa, California ### Manufactured in > Manufactured In: China ### Sold at > Sold Online At: BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600. ### Which items are affected > Description: This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector’s gray base. ## Source - https://www.cpsc.gov/Recalls/2026/BenQ-America-Recalls-GV31-Portable-Projectors-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-Hazards - https://www.saferproducts.gov/RestWebServices/Recall?RecallDateStart=2026-01-01&format=json Last verified: 2026-09-01. Review by: 2026-10-01. Part of [Current CPSC consumer product recalls, with hazard and remedy](https://referencesource.org/cpsc-consumer-product-recalls-current/).